Business Analyst - E- Commerce
Sobeys
- Mississauga, ON
- Permanent
- Full-time
- Work as a liaison among stakeholders to understand the objectives, policies, and operations of various functions within the organization, and recommend solutions that enable strategic goals to be met.
- Responsible for the partnering with Operations to create business cases to justify new initiatives, programs, and services and technology.
- Responsible for the development of business requirements for IT solutions including but not limited to business reports, systems and applications and vendor programs.
- Hold requirements gathering sessions by identifying the right participants, preparing the appropriate material, reviewing the project scope, and identifying key assumptions.
- Identify opportunities for new and more efficient ways of conducting business based on market research and competitive landscape; ensure proper vetting against regulatory requirements.
- Meet regularly with the user groups in all divisions to identify opportunities for enhancements and maintain alignment between functional areas.
- Communicate functional developments and enhancements to user groups through various media (Web, Email, On-site training).
- Contribute to the acceptance of applications and application enhancements via a formal test process.
- May participate in the development of user training material as required.
- Seek final sign-off of the detailed business requirements from the business sponsor.
- Improve business processes by defining the existing “As-Is” process and the new “To-Be” process using proper methodologies.
- Assist in project planning and monitoring activities for projects and initiatives with an approved business case.
- Work closely with the Application Developers to provide business requirements translation.
- Work with the application support team to provide clarification of business requirements to aid in the development of solutions to production incidents and maintenance requests.
- Work closely with Operations and support function to outline business requirements and cost/benefit analysis required for the business case.
- An Undergraduate Degree in Computer Science or Business, or 5 years related experience in retail analysis.
- Experience gathering business requirements, business process reengineering, process mapping and application testing.
- Ability to prototype and/or process map at the requirements stage to firm up and validate requirements.
- Ability to complete a detailed business case for incoming project/initiatives requests that include cost/benefit analysis.
- Ability to complete detailed business requirements documents.
- Ability to walk through the detailed business requirements document with the end-users of the system or process and make any final modifications.
- Ability to resolve conflict between functional groups.