IT Specialist - Field Operations
Robert Half View all jobs
- Grande Prairie, AB
- Permanent
- Full-time
- Deliver in-person and remote technical support for desktops, mobile devices, and end users
- Configure laptops, handheld devices, and related equipment-including onboarding and offboarding tasks
- Manage user accounts and devices across Active Directory, Azure/Entra, Intune, and Office 365
- Resolve network, VPN, and general infrastructure issues
- Partner with internal teams and external vendors to support site upgrades and IT initiatives
- Take on a variety of IT tasks and contribute to ongoing operational and project-based work
- 3-5 years' experience in IT support or infrastructure-focused roles
- Excellent communication skills with a strong customer service approach
- Solid knowledge of Windows environments, Office 365, Active Directory, and Azure/Entra
- Working understanding of networking basics, managed switches, and firewalls
- Strong troubleshooting ability with a focus on identifying root causes
- Comfortable working independently in the field while staying connected to a broader IT team
- Valid driver's license and clean abstract
- Ability to travel regularly and provide occasional after-hours support
- Installing or maintaining security camera systems
- Network cabling or wireless infrastructure support
- Exposure to HMI/PLC systems or industrial automation environments