Elder Abuse Resources & Supports - Senior Resources Coordinator EARS (CF)
- Edmonton, AB
- $54,110-60,928 per year
- Permanent
- Full-time
- Assesses needs of seniors
- Completes psychosocial initial assessment
- Completes assessment of risk and complete safety plans
- Provides consultation and follows up with seniors/professionals
- Establishes and maintains respectful, collaborative working relationships with seniors and their key stakeholders.
- Communicates effectively and respectfully in a professional manner with seniors, both verbally and in writing. Actively listens to seniors to understand their needs while being aware of and responding to non-verbal communication.
- Answers Elder Abuse Intake line and consults regarding all new intakes with Program Team Leader
- Develops service plan for seniors
- Works with the seniors to develop goals on the individual service plan
- Completes home visits, conferences, professional consultations with seniors as requested.
- Assists seniors to obtain access to appropriate community resources
- Collaborates and coordinates with other community resources to provide services
- Provides advocacy for seniors & ensures their basic needs are met
- Provides education on family violence and elder abuse
- Maintains knowledge of and performs according to COA standards
- Effectively communicates program concerns and possible solutions with the Team Leader and team, when appropriate.
- Offers referrals for clinical counselling if required
- Plans/coordinates activities
- Prepares Individual Service Plan, including strategies with the seniors
- Implements Service Plan goals and strategies
- Communicates effectively and respectfully in a professional and confidential manner with all Agency employees, and internal and external stakeholders
- Attends and actively participates in scheduled team meetings. Supports team initiatives and helps to identify problems and suggest solutions
- Prepares and presents case reviews/file reviews for supervision with Team Leader
- Attends/participates in strategic planning days for the EARS and SPP programs
- Minimum of a Diploma in Social Work and up to date registration with the Alberta College of Social Workers,
- Additional relevant certifications or designations considered an asset
- Minimum of _2_ years related professional experience
- Must be able to prove a Criminal Record Check that has been completed in the last 6 months
- A current and satisfactory driver's abstract (issued within the last 6 months)
- Required 2 years of driving experience
- A copy of vehicle registration
- Proof of vehicle insurance policy coverage (showing $2,000,000 liability)
- Proven problem-solving skills with the ability to visualize and deliver creative solutions
- Proven delegation, negotiation and leadership skills
- Ability to analyze and interpret data and information to develop conclusions
- Ability to multitask, establish priorities and work effectively independently
- Excellent planning and organization skills to meet deadlines
- Up-to-date knowledge of Agency policies and procedures, as well as relevant legislation, regulations, practice standards and practice guidelines
- Sound knowledge of the following techniques is required: crisis intervention, anger diffusion, conflict intervention and resolution
- Effective English-language communication skills, both verbal and written, to communicate, understand, comprehend, and comply with all job requirements
- High level of professionalism, confidentiality and diplomacy; with ability to manage sensitive and confidential information and comply with all regulatory requirements and Agency Privacy and Confidentiality policies and procedures
- Knowledge of and effective collaboration with internal and external stakeholders, professionals, service providers, and community resources
- Competent in working with applicable Microsoft Office suite programs
- Proficient in use of other Agency-assigned computer applications and databases
- Facilitation skills and ability to make presentations and facilitate workshops
- Ability and willingness to travel, as required, to different offices, programs, and other sites to attend meetings, presentations, and/or training
- The annual salary for this position is $54,110.10- $60,927.63 based on qualifications and experience.
- We offer flexibility and supportive working environment.
- Flexible benefit options when eligible.
- Work within a highly collaborative, team-oriented organization, where your ideas are heard, and you can see your impact daily.
- Growth Opportunities: apply and grow your skills within a dynamic, innovative and expanding Agency that is taking a leadership role in our industry.
- Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.
- Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.
- Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.