Human Factor Specialist (UX)
Myant
- Mississauga, ON
- Permanent
- Full-time
At Myant, we are creating the world’s first expressive and continuous digital presence platform, enabled by integrating technology directly into clothing and augmented by other devices, wearables, and IOT. We see the evolution of society where every member gets to participate from anywhere and anytime through a whole-body experience, mostly in a passive or ambient manner to foster ubiquitous accessibility. Humans have a fundamental desire and need to be connected to our environment, family, community and technology. This level of connection will create a paradigm shift in the way we deal with each other, especially from afar, allowing for more meaningful relationships, and more in-depth representation of ourselves.
The need for this type of connection is not new. There are many companies working on ways to connect humans in singularity with technology, however most of these technologies are based on devices that are often used in episodical ways hence, leading to poor adoption or reliability. In general, innovation and technology have delivered significant benefits for many members of society however, there are those who are left behind, namely the very young, the marginalized, the old and the sick. The challenge of inclusion for those left behind requires us to move beyond device focused strategies, towards an interface that we use naturally, every day. We believe that textile is that primary interface, used in clothing, coverings, carpeting and more, we wear and are surrounded by textiles universally, at all times.
Such an interface could fuse data with other devices that we use periodically and data with other IoTs in the environment. People could then leverage their physical presence over their digital presence to communicate and share personal wellbeing. This could unlock healthcare that is proactive and preventative, social connectedness that is more profound, enable care distribution models to be seamless and on demand, better fitness insights, safer working environments and more.
The vision for SKIIN -our first consumer-facing brand- is to enhance human ability through connected clothing and textiles. Skiin is in beta-phase market launch and has been recently granted Health Canada medical device license and submitted to FDA for regulatory approval in the US market. The sensors and actuators embedded within our apparel create your Digital Identity, which will be consumed by those who matter to you - your family members, physicians, trainers, other IoT devices - without you consciously having to think about it. The line between the digital and physical world is becoming increasingly blurry and we believe textile is the next medium to bridge that gap.
We are a multi-disciplinary technology team solving big challenges at the intersection of fashion, electronics, software, and data science.
The Role:
Myant is seeking a Human Factor Specialist with experience in medical device user experience for prevention, monitoring, treatment, and/or rehabilitation focusing on cardiovascular disease diagnosis and comorbidities management. In this role, you should be highly analytical with a knack for user-centered design, capturing the perspective of end-user patients and health care professionals. Critical thinking and problem-solving skills are essential for interpreting user and designer inputs and compiling complex information into actionable requirements for software and hardware developers as well as communication with Business Development, Product, and Executive decision makers.
Responsibilities
· Assess medical device and technology adoption related risks in partnership with stakeholders (internal and external), and develop informed risk mitigation strategies.
· Designing and conducting formative and summative studies, carrying out evaluations of human work systems using human factors engineering and ergonomic principles to optimize usability, cost, quality, safety or performance with a specific focus on the interaction between the human environment, processes, systems and equipment.
· Supporting the execution of operating experience reviews, functional requirements analysis, task analysis, human error analysis, making human factors design recommendations as well as verification and/or acceptance of other Human Factors Analyst work.
· Applying your knowledge of hardware and software controls, displays, annunciations and evaluations of interactions between the Human System Interface and the User(s).
· Collaborating with the UX team to integrate human factors principles into product design, focusing on usability, accessibility, and user satisfaction.
· Evaluate the effectiveness of medical device and technology adoption strategies via human psychology and behaviour interventions; summarize lessons learned and make recommendations for ongoing process improvement.
· Provide product demonstrations and onboarding support in hospitals, clinics and other medical facilities as well as post-sales support to new and existing customers.
· Developing and maintaining human factors documentation throughout the product development lifecycle, ensuring compliance with relevant medical device regulations and contributing to Human Factors Engineering/Usability reports for Regulatory Submissions.
· Analyzing data from human factors studies to identify design opportunities and recommending improvements to enhance user experience, interaction and safety.
· Clinical and departmental workflow analysis.
· Determining an effective device strategy for the deployment of clinical information systems.
· Support End user engagement in developing successful implementation of clinical information systems.
· Offer specialized support during implementation while devising innovative strategies to overcome adoption challenges as they arise.
Qualifications
·Post secondary degree in Human Factors Engineering, Biomedical Engineering, Industrial Engineering, Systems Design Engineering, Cognitive Psychology, or recognized equivalent as acceptable in a hospital or clinical setting
·Knowledge and experience in the application of HF related standards: ANSI/AAMI HE75; IEC 62366, ISO 14971.
·Human Factors experience (specifically in a highly-regulated, hospital or healthcare environment is preferred)
·In-depth knowledge of human factors principles (Cognition, human performance and behaviour) and methods and application in product or system design.
·Understanding of the medical technology development process.
·Excellent analytical skills with the ability to synthesize data from various sources and translate findings into actionable design recommendations.
What we offer at Myant:
- Employee stock options
- Paid Sick Days and Floating Days
- Group Health Insurance Plan
- RRSP matching Plan
- Corporate Events
- Exposure working in one of the most innovative and forward-thinking tech companies.