Talent & Culture Coordinator
Rosewood Hotel Group View all jobs
- Vancouver, BC
- $25.00-27.00 per hour
- Permanent
- Full-time
- Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
- Ensure that standards are maintained at a superior level daily.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Always maintain positive associate relations.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Maintain knowledge of all hotel services/features and hours of operation.
- Access all functions of a computer.
- Set up a workstation with necessary supplies and resource materials.
- Complete supply requisitions and submit to Manager, stock office supplies upon receipt.
- Answer the telephone.
- Greet all associates arriving at the office and assist with their needs.
- Assistant and maintain filing procedures.
- Maintaining physical and digital files for associates and their documents, benefits, and attendance records.
- Prepare and send faxes; receive and distribute faxes to appropriate personnel.
- Monthly audit and benefits reconciliation and submit invoices into Birchstreet and backups to accounting.
- Type correspondence, memos, and reports.
- Assist with enrollment benefits, benefit questions, and annual enrollment.
- Process paperwork for separations/terminations.
- Respond to requests for reference checks on previous Associates.
- Process requests for Associate personal usage rooms.
- Review status of incomplete work and follow-up actions with the Talent and Culture Director and Assistant Director of Talent and Culture.
- All other duties as required.
- Knowledge of administrative tasks and responsibilities.
- Excellent verbal and written communication skills.
- Intermediate computer skills, including data entry, communication tools and payroll and human resources software.
- Problem-solving skills and resourceful thinking.
- Leadership and coaching skills.
- Strong empathy and interpersonal skills.
- Detail oriented with excellent organizational skills.
- Attention to detail and analytic driven.
- Prioritize, organize, and follow up; be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly; understand associates' service needs; work cohesively with co-workers as part of a team.
- Work with minimal supervision; maintain the confidentiality of associate and guest information and pertinent hotel data.