We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingGlobal Money Operations (GMO) provides back office support for Payment Product Services, FX/MM settlement, and Investigation capabilities for corporate, government and institutional clients around the world. As a Senior Business Consultant with the Enterprise Payments, Alternate Solutions Group, you will be responsible for leading and supporting activities related to business activity & payment monitoring to ensure a stable and resilient CIBC payments ecosystem. You’ll provide business oversight to drive the delivery, operationalization, utilization and growth of the Payment Tracking application and supporting program. Common activities will include the implementation of initiatives, scope & requirements management, day-to-day issue resolution, internal & external stakeholder management and development of an effective operational framework.At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.How You’ll SucceedDemonstrate payments expertise – Leverage your deep understanding of everyday and high-value payments, with a particular focus on Commercial Banking operations and supporting processes.Build and manage relationships – Collaborate with a diverse range of business and technology teams, including vendor partners, using your ability to influence, negotiate, and foster strong partnerships.Communicate complex ideas – Synthesize complex problems or concepts and communicate them effectively to varied, including non-technical, audiences.Drive delivery excellence – Lead complex payments initiatives and navigate unforeseen challenges to ensure successful outcomes.Analyze and problem solve – Interpret complex information related to data, business processes, and technology, collaborating with your team to develop effective solutions.Who You AreYou engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.You love to learn. You're passionate about growing your knowledge and you know that there is no limit to what you can achieve.You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.You embrace and champion change. You continuously evolve your thinking and the way you work in order to deliver your best.Values matter to you. You bring your real-self to work and you live our values - trust, teamwork and accountability#LI-TAWhat CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactCIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 5th FloorEmployment Type RegularWeekly Hours 37.5Skills Business Effectiveness, Business Objectives, Change Management, Communication, Payment Services, Payments Industry, Payments Management, Payments Strategy, Stakeholder Engagement
