Clerical Support Associate - 14 East
Humber River Hospital
- Toronto, ON
- Temporary
- Part-time
- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas.
- Other duties as assigned.
- High school graduate or equivalent
- Completion of secretarial and medical terminology courses an asset
- Completion of a Community College Medical Secretary Diploma an asset
- A good working knowledge of basic related medical terminology
- Minimum 1 year full time equivalent recent clerical experience required, preferably in a health care setting.
- Good keyboarding skills, with minimum typing speed of 40 WPM.
- Computer proficiency including Microsoft Office Suite
- Strong interpersonal skills, both oral and written
- MEDITECH computer experience an asset
- Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations
- Ability to work independently with minimal supervision in a team environment
- Knowledge of a second language an asset
- Demonstrated customer service skills.
- A positive attendance record