Parts Technician - Balzac Location

New West Truck Centres

Airdrie, AB
$50,000-75,000 per year
Permanent
Full-time

14 days ago

Parts Technician – Evening Shift(11:30 AM – 8:00 PM, Monday to Friday)Why Work HereWorking as a Parts Technician in the trucking industry can be a rewarding career choice for those who enjoy building relationships and have a passion for people. On the evening shift, you play a critical role in supporting technicians and customers through the busiest part of the day and into closing, ensuring trucks are repaired quickly and fleets stay on the road. You are an essential part of keeping operations moving.Treated WellYour direct manager is a well-respected and knowledgeable leader who remains calm and supportive in even the most demanding situations. Evening shift team members are trusted to manage their workflow independently while still receiving strong leadership support. Your contributions are recognized and valued.Trained WellYou will receive in-house training, OEM product training, and access to online systems and certification programs. We ensure you are confident using our business systems and supplier platforms so you can support both internal technicians and external customers efficiently.Paid WellOur total compensation package offers health, dental, EFAP, vision and life insurance. Compensation for this position is $50,000 – $75,000 annually, based on experience and education. This position is performance-based bonus eligible.The RoleThis is a full-time position working Monday to Friday, 11:30 AM – 8:00 PM at our Calgary branch.Order Processing – 50% of your time

Fulfilling work orders for the service department to ensure technicians have the parts they need without delay
Processing orders from PDCs, other dealers and suppliers
Monitoring ETAs and updating internal teams on part arrivals
Learning and effectively using the company business system (Procede) and supplier platforms such as CAT, Cummins, Paragon and others

Customer Service and Internal Support – 40% of your time

Supporting internal technicians and service advisors during peak afternoon and evening operations
Assisting walk-in customers in a timely and professional manner
Communicating clearly with Parts, Service and other departments to maintain workflow efficiency
Maintaining professionalism in a fast-paced, high-pressure environment

Ad Hoc Duties – 10% and it’s important

Replenishing assigned display and storage areas
Ensuring pricing accuracy and maintaining a clean and organized parts department
Participating in available training and department meetings
Processing credit card and debit transactions
Completing product return inspections, refunds and core credits

Education / Certification

Minimum high school diploma required
Journeyman Parts Technician certification preferred

Experience

Minimum two years of parts experience in the heavy equipment or commercial vehicle industry preferred
Professional, organized and able to work safely and effectively in a high-pressure environment
Comfortable working independently into the evening

3 Things To Be Successful as a Parts TechnicianTechnical knowledge and product understandingA team-first mindset with strong internal communicationAttention to detail and accuracyAbout UsWe are New West Truck Centres, a trusted name in heavy-duty trucks since 2008. From two locations, we have grown into a network of dealerships, body shops and collision centres serving Alberta and interior British Columbia. We represent leading brands including Freightliner, Western Star, Thomas Built, Mitsubishi Fuso, Sport Chassis, Detroit Diesel, Cummins, Autocar and more.We are New West Truck Centres, a trusted name in heavy-duty trucks since 2008. From two locations, we’ve grown into a network of dealerships and body shops serving Alberta and interior British Columbia. We represent a wide range of heavy-duty trucks and parts brands, including Freightliner, Western Star, Thomas Built, Mitsubishi Fuso, Sport Chassis, Detroit Diesel, Cummins, and more.Born from the vision of an integral leader who has worked in every aspect of the business, this comprehensive background fuels our passion for exceptional customer service, ensuring the best experience at all our locations in Calgary, Balzac, Lethbridge, Red Deer, Medicine Hat, Cranbrook, and Taber.Our "person-centered" corporate culture values each team member as essential to our success. This approach has earned us rewards such as Best Employer for Recent Graduates and Top Company for Women to Work for in Transportation. We actively support various charities and participate in numerous community and industry initiatives.

New West Truck Centres

Apply Now