
Director, Labour Relations
- Toronto, ON
- Permanent
- Full-time
Duties & ResponsibilitiesStrategic Leadership & Labour Relations Planning
- Develop and implement a long-term labour relations strategy aligned with business objectives and regulatory obligations.
- Serve as the lead negotiator in collective bargaining with various bargaining units (e.g., pilots, flight attendants, customer service, and ground crew).
- Provide expert advice to executives and managers on labour relations issues, including contract interpretation, discipline, and operational decisions.
- Build and maintain constructive relationships with union representatives across multiple bargaining units.
- Act as the organization’s primary point of contact for union leadership during both routine engagement and during periods of conflict.
- Lead regular labour-management meetings and joint consultation committees to proactively address workplace issues.
- Oversee the end-to-end grievance process, ensuring timely investigation, documentation, and resolution.
- Represent the company at arbitration hearings or coordinate with external legal counsel as necessary.
- Analyze trends and root causes of grievances to recommend policy or procedural improvements.
- Develop bargaining mandates in collaboration with finance, operations, and legal.
- Lead the preparation of proposals and counterproposals, manage negotiations, and oversee ratification processes.
- Ensure accurate implementation of collective agreements and updates to People and Culture systems, payroll, and operations.
- Ensure full compliance with the Canada Labour Code, Canadian Aviation Regulations, Occupational Health and Safety legislation, and other applicable federal labour standards.
- Monitor changes in labour law and industry-specific regulations to mitigate risks and update policies accordingly.
- Actively participate in Porter’s Security and Safety Management System (SMS), including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
- Provide regular reports to senior leadership on key labour metrics, risks, opportunities, and trends.
- Use workforce and labour data to inform strategic decision-making and negotiations.
- Lead labour relations audits and risk assessments.
- Provide training and coaching to People and Culture Advisors and operational leaders on unionized workforce management.
QualificationsEducation:
- Bachelor's degree in Industrial Relations, Human Resources, Law, or a related field is required.
- A Master’s degree or LLB/JD is an asset.
- CPHR or CHRL designation is an asset.
- Minimum 10 years of progressive labour relations experience in a unionized environment, with at least 5 years in a leadership role.
- Experience in the aviation or transportation industry is strongly preferred.
- Proven experience in leading complex collective bargaining negotiations and managing multiple union relationships.
- Deep knowledge of Canadian federal labour law and collective agreement frameworks.
- Excellent negotiation, mediation, and conflict resolution skills.
- Strong business acumen and understanding of operational demands in aviation.
- Ability to work well under pressure and manage high-stakes situations with diplomacy.
- Superior interpersonal, communication, and stakeholder management skills.
- Proficiency in labour relations data systems, Google Suite and Microsoft Office.
- Hybrid work environment with travel to airport and union locations as needed.
- On-call availability during high-impact labour disruptions or operational incidents.
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and X.