Banquet Server - Term

• Set the scene for seamless service with care and precision

• Deliver intuitive, thoughtful service that exceeds expectations

• Support large scale events with poise and professionalism

• Maintain high standards of cleanliness and safety

• Thrive in a collaborative, energetic, and inclusive team

• A culture rooted in safety, collaboration, innovation, sustainability, and diversity

• An inclusive workplace where all voices matter

• The chance to make a real impact in your community, one plate and one guest at a time.

• Competitive Hourly Wage

• Employee Assistance Program

• Membership & Facility Pass Options

• Team Celebrations

• Recognition Programs incl: Scholarship Program

• Staff Discounts

• Accountable for providing service that meets industry best-practices and exceeds the expectations of RRC guests

• Demonstrate full knowledge of banquet operations, including varying table service setups, food lines and equipment

• Understand banquet event orders, following specifications for set up and service requirements

• Ensure all required dinnerware, glassware, cutlery, linen and equipment are prepared for events

• Knowledgeable of table service etiquette

• Serve and replenish food and beverages for assigned event

• Anticipate and understand the guest’s needs through attentive and engaging service

• Clear banquet rooms and re-set for following day

• Ensure cleanliness of all food and beverage areas exceeds expectations through adherence with sanitization and cleaning procedures

• Maintain inventory and par levels of food and beverage areas to ensure guest satisfaction

• Knowledgeable and efficient operation of Point of Sale (POS) system and payment processes, including daily cash outs and troubleshooting when applicable

• Consistently offer professional, personable and friendly service to all guests

• Follow food and beverage safety policies when handling food and beverage

• Health and Safety conscious and actively involved in maintaining a safe work environment

• Complete all duties as listed in opening and closing procedures

• Complete other assigned responsibilities as required

• Valid ProServe Certification

• Must have a minimum two (2) years’ experience in high volume and/or full-service hospitality operation

• Valid ProTect Certification is an asset

• High School Diploma or GED Equivalency is an asset

• Food Safe Certification is an asset

• Previous fine/casual dining experience and wine knowledge is an asset

• First Aid/CPR/AED Certification is an asset

• Must be at least 18 years of age

• Must be passionate about guest experience

• Must be energetic, outgoing, reliable and punctual.

• Proven ability to work under pressure, maintaining service levels, efficiently following direction from Team Lead

• Requires good communication skills, both verbal and written

• Must possess basic computational ability and computer skills

• Must have a working knowledge of types of banquet set-ups, capacities, etc.

• Must have good interpersonal and guest interaction skills

• Must have good organizational skills

• Promote and work in a team orientated environment

• Possess a willingness to learn and be constantly challenged to grow with the Food & Beverage team

• Familiarity with POS systems and payment processing

• Criminal Record Check

• This position requires a flexible schedule including statutory holidays, early morning, late night, and weekend work

• This position involves working under variable temperature conditions and noise levels, in indoor and outdoor settings

• When working indoors, temperature generally is moderate and controlled systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for a few minutes to an hour

• Must be able to walk and stand for long periods of time. Length of time of these tasks may vary from day to day and task to task

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks

• This position may include heavy lifting of supplies and equipment up to 50lbs, with the ability to bend, squat and frequently lift 25lbs

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity

Regional Recreation Corporation of Wood Buffalo