About ToolsGroupToolsGroup is a global leader in supply chain planning and optimization. We help companies plan with confidence by unifying probabilistic forecasting, advanced optimization, and real-time orchestration to drive resilience, service, and profitability. Our portfolio powers retailers, distributors, and manufacturers around the world—earning repeated recognition by industry analysts for our Supply Chain Planning Solutions, differentiated by probabilistic forecasting and inventory-aware demand shaping capabilities.The OpportunityThe supply chain world is undergoing its most profound shift in decades. Agentic AI—autonomous, reasoning, action-taking systems—is accelerating toward mainstream adoption. Gartner projects that by 2030, roughly half of supply chain solutions will embed intelligent agents that execute decisions in real time. ToolsGroup is investing to lead the next era: decision-centric planning, where systems not only predict but act.This is a rare opportunity to shape a first-of-its-kind product area inside a market-leading planning platform. You will join an elite, senior team working at startup velocity inside an established company—building foundational capabilities that will define how planners work for the next decade.The RoleAs a [[Senior / Principal]] Technical Product Manager for Agentic AI, you will own ToolsGroup’s Agentic AI strategy and drive the first wave of agentic capabilities across our Supply Chain Planning portfolio. This includes:Defining and owning the long-term Agentic AI strategy for ToolsGroupLeading the Zero-to-One discovery and delivery of our initial Agentic AI releases for planners, from concept → prototype → GAOwning the Agentic Development Platform that powers these agents—enabling our internal product teams (and eventually business partners) to build, deploy, and monitor autonomous, human-in-the-loop agentsWorking inside a high-caliber, high-velocity incubation team with direct access to design, ML/engineering, field, and executive leadershipManaging outcomes—not people, while operating with executive visibility and significant growth potentialThis is both a strategic and deeply hands-on role. You will be the connective tissue between engineering, ML, design, and the field—turning ambiguous ideas into clear product direction, working prototypes, and production systems that customers trust.What You’ll DoProduct Leadership & StrategyOwn the Agentic AI strategy, roadmap, and north-star outcomes across ToolsGroup’s planning suiteDefine the agentic capability model: reasoning, tool-use, guardrails, evaluation, telemetry, and human-in-the-loop controlsTranslate market signals, customer interviews, executive direction, and discovery insights into clear, compelling product betsZero-to-One Discovery & First Release ExecutionLead rapid, iterative discovery to shape the first planner-facing agentsPrototype with ML/engineering to validate feasibility, value, and trust requirementsDefine and instrument evaluation suites for task success, safety, and regressionOwn PRDs, experience flows, instrumentation, and rollout plansAgentic Development Platform OwnershipPartner with engineering/ML to define the platform capabilities enabling agent creation (tool-use APIs, orchestration patterns, evaluation harnesses, governance frameworks)Ensure the platform is usable by internal product teams—and extensible to partners over timeEstablish conventions for prompt/policy design, grounding/RAG, safety constraints, and action workflowsExecution & Cross-functional LeadershipWork side-by-side with design to define intuitive agent–planner interaction modelsPartner with the field to identify lighthouse customers, shape pilots, and gather feedbackCollaborate with marketing and sales enablement to tell a clear agentic value storyOperate with high velocity while maintaining trust, safety, and enterprise-grade rigorWhat We’re Looking ForExperience7–10+ years in Product Management, with Zero-to-One product delivery in ML/AI-heavy domainsExperience with Agentic AI, autonomous planning systems, or control-plane design experience (build->embed->manage)Experience shipping LLM-based products, ideally with tool-use/function calling, orchestration, grounding/RAG, evaluation frameworks, and safety guardrailsDemonstrated success in high-velocity environments, incubation teams, or startup-like product groupsExcellent written and verbal communication—clear, concise, executive-readyPreferred ExperienceStrong systems intuition across supply chain planning (S\&OP/S\&OE, forecasting, allocation, replenishment, production, logistics) or adjacent decision systemsUnderstanding of ERP/WMS/TMS/APS integrations and operational workflowsComfort with probabilistic models, optimization, and ML operationsPrior work building development platforms or internal-facing shared servicesWays of WorkingEmpowered, outcome-oriented product thinkingCurious, hypothesis-driven, and comfortable with ambiguityCollaborative with engineering + ML + Design; respectful but challenging of constraintsStrong communicator and evangelistObsessed with customers (DILO of planners), establishing system trust and real-world usabilityOperate with clarity, urgency, and a willingness to prototype and learnApplying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.Powered by JazzHR