Coordinator, People and Culture

• Provides local office operational support to the Regional Manager, People and Culture (West).

• Maintain personnel records, ensuring accuracy and confidentiality at all times.
• Draft correspondence for various employee lifecycle events.
• Monitor employment milestones (ie. probation and fixed term employment arrangements).
• Prepare bi-weekly payroll for submissions to Total Rewards – Payroll.
• Review new hire documents for completion and follow up as necessary.
• Provide instructions for pay changes/amendments/interruptions/deductions.
• Answer employee inquiries regarding benefits programs and monitor P&C Inbox for the West.
• Procedures for Business Services employees and overflow support for lawyer procedures.
• Off-boarding support and coordination.
• Departure memos for administrative firm members - determine vacation payout/claw back, prepare draft for review.
• Monitor and assist with short-term and long-term disability (STD/LTD) claims, including assisting with preparation for employees returning to work.

• Supports the performance review process, ensuring self-appraisals and evaluations are completed on time, tracking progress and providing follow-up as needed.
• Coordinate performance review meetings for respective offices.

• Monitor time and attendance database, updating records as required, and auditing employee entitlements and balances in respective offices for accuracy.

• Process invoices, department and individual expenses as required, ensuring accuracy and compliance with Firm policies.
• Support employee relations by responding to inquiries, identifying issues, and connecting employees with the appropriate People & Culture resource.
• Actively participates in Health and Safety program, the Social Committee for the local office.

• Contributes to local and national People and Culture projects, ensuring alignment with business priorities and best practices.

• Minimum 3-5 years’ experience in a coordinator support role, ideally within a Human Resources environment.
• Post-secondary education in Business, Administration or Human Resources, or a related field.
• Experience working in a law firm or professional services environment considered an asset.
• Advanced technical skills in MS Office (Word, Excel, PowerPoint) and HRIS systems.
• Ability to quickly learn and adapt to new tools, systems, and software.
• Strong organizational and time-management skills with attention to detail.
• Effective written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong interpersonal skills and the ability to build relationships at all levels of the organization.
• Problem-solving skills with a proactive and solutions-focused mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of HR best practices, employment standards, and people operations processes.

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• Flexible working options;
• Maternity Leave Top-up;
• A Firm matching Group Retirement Savings plan;
• An individual TFSA with low fund management fees and competitive investment options;
• Employee Assistance Program to support you and your family;
• A wellness spending account to foster employee well-being;
• Professional Development opportunities;
• Employee appreciation events;
• Charitable giving programs.

Miller Thomson