Restaurant General Manager - Parker's Table
Accor View all jobs
- Banff, AB
- $71,000-77,000 per year
- Permanent
- Full-time
Contract Type: Full-Time
Pay Rate: $71,000 - $77,000 per year, dependent on experienceKey ResponsibilitiesOperational Leadership
- Lead all front-of-house operations across breakfast and dinner services.
- Set, uphold, and evolve service standards that reflect calm confidence, precision, and polish.
- Oversee scheduling, labor strategy, and daily operational readiness for a high-volume, reservation-driven restaurant.
- Ensure seamless execution of private dining experiences and experiential service moments.
- Translate Parker's chef-driven, seasonal culinary vision into a cohesive, emotionally resonant guest experience.
- Partner closely with Culinary leadership to align pacing, storytelling, and interactive moments.
- Champion a cellar-forward wine program that enhances the menu and elevates the dining narrative.
- Maintain consistency of tone, grounded, generous, and intentional, across all services.
- Lead, coach, and develop a large front-of-house team through mentorship, accountability, and trust.
- Inspire commitment and high performance by enrolling buy-in rather than directing through authority.
- Foster a culture of ownership, professionalism, and emotional intelligence.
- Act as a visible, composed leader in the room, especially during high-pressure or high-impact services.
- Proven experience leading a food-led, reservation-driven restaurant at a senior level.
- Strong wine knowledge and appreciation for chef-driven, thoughtful pairings.
- A leadership style rooted in presence, mentorship, and shared accountability.
- Deep understanding of service pacing, guest psychology, and experiential dining.
- Comfort leading large teams in high-expectation, fast-moving environments.
- A belief that hospitality should feel generous, grounded, and intentional.
- ProServe certification required.
- Experience overseeing wine programs or working closely with sommeliers.
- Background in destination dining or luxury hotel environments.
- A passion for evolving service models and experiential dining concepts.
- Formal leadership or wine education.
- Continuous standing and walking throughout service periods.
- Frequent bending, reaching, and lifting up to 11lbs (5kg); occasional lifting up to 22lbs (10kg).
- Ability to work at a faster-than-average pace in a dynamic dining environment.
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
- Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
- Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
- One complimentary buffet meal per shift in our staff cafeteria.
- Subsidized shared Staff Accommodation.
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