Senior Product Designer - Labs

Ottawa, ON Toronto, ON
$120,000-150,000 per year
Permanent
Full-time

28 days ago

About FullscriptWe're an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.This is your invitation.Bring your ideas, your grit, and your care for people.Join us and shape the future of care.About Fullscript LabsLabs is the diagnostic foundation of Fullscript - we enable lab testing, clinical interpretation, treatment plans, and practitioner decision-making. Labs is not a feature. It's the infrastructure of whole person care and a core way we help people get better.In this role, you'll design experiences that help practitioners use lab results and clinical data to help patients quickly, confidently, and at scale. The roadmap is ambitious. The product is evolving. And we work closely with the entire Fullscript ecosystem to compound impact.The RoleYou love building. You're collaborative by nature but thrive with autonomy, and you're energized by problems that aren't fully scoped yet.We're looking for a designer who has already internalized that the design process is changing - not theoretically, but in practice. Someone who researches and prototypes with AI tools, automates their workflow as much as possible, and who's genuinely curious about what comes next.You'll partner directly with Engineering and Product to design and ship features across the Labs experience - from data-dense clinical interfaces for practitioners, to lightweight moments for patients. You'll move between high-level strategy and pixel-perfect execution, and you'll hold a high bar for craft throughout.If you need perfect requirements before you start sketching, this role probably isn't for you. If you're the kind of designer who drives clarity through design - this is for you.⚠️ A portfolio is required to be considered for this role.
\nWhat You'll Do

Design and ship Labs features end-to-end - from early concept through implementation and iteration
Own the design craft in your area: strong visual quality, sharp interaction thinking, edge cases fully considered
Set a high bar for visual design - hierarchy, information density, and polish that earns trust with the people who use it.
Prototype rapidly using whatever gets the idea across fastest - Figma, code, AI tools, or all three
Collaborate tightly with Engineering from exploration through to production - not just handoff
Use AI tools as a genuine accelerant in your workflow: Cursor, Claude, ChatGPT, v0, or similar
Work with Product Managers and Engineering to define problems, not just receive them
Execute user research and talk with our users to bring practitioner and patients insights into your design decisions
Contribute to product strategy and connect design decisions to business outcomes

What You Bring

5+ years of product design experience and a portfolio of real, shipped work
Strong design opinions held loosely - you're open to being wrong and like being challenged
You can move fluidly between high-level strategy and pixel-perfect execution
You're actively experimenting with AI tools - you can name them, describe your use cases, and show the output
Genuinely care about the user experience - not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices
You think about latency and responsiveness the same way you think about design
You're comfortable with (and genuinely curious about) code - you don't need to write it, but you engage with it
You've worked without perfect requirements before and found that energizing, not stressful
You think in systems but also sweat the details that make products feel great to use
You've built something with AI that actually shipped - or you're very close
You understand or are eager to learn about code, AI, and how developers work

Bonus if you have...

Background in diagnostics, healthcare, or clinical products
Public design artifacts: side projects, prototypes, open-source contributions, posts

What Won't Work Here

Designers who need a fully scoped brief before they sketch anything
Designers whose process must follow a fixed sequence to feel productive
Designers whose work ends at the handoff file
Designers who haven't engaged with AI tools and aren't particularly curious about them
Designers who are uncomfortable presenting rough, early work before it's ready

What We Can Offer You

Ability to work Wherever You Work Well*
Flexible Paid Time Off program
Fullscript's RRSP match program
Stock Options
Custom benefits package (medical, dental, vision) with HSA
Discount on Fullscript catalog of products for family & friends
Training budget and company-wide learning initiatives
Employee Wellness Programs (including no meeting Wednesday)

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that's in-office, at home, or a bit of both 🐶🏡\nWe'll be transparent: this team moves fast, priorities shift, and not everything is figured out. If that sounds like a problem, it might not be the right fit. If it sounds like an opportunity - let's talk.Compensation rangeThe salary range for this role is between $120,000 and $150,000 CAD. Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript's total rewards package.Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.Why FullscriptGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.What to Know Before You ApplyWe're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We're not able to respond to individual messages about open roles on email or social channels.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.Learn Moreon instagram

Fullscript

Apply Now