Expierenced Dealer
Hard Rock International (USA), Inc.
- Ottawa, ON
- Permanent
- Part-time
- Responsible for dealing an assigned game in accordance with established policies and procedures.
- Complies with all departmental and Company Policies including business ethics guidelines and all regulatory requirements.
- Offers the highest possible level of Guest service resulting in a maximum level of customer enjoyment and return play.
- Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as morale.
- Works diligently to support the Company’s culture and team philosophy throughout the property.
- Amicably resolves customer related problems in a fast paced environment.
- Ensures the confidentiality and protection of each Guest’s personal information, including rewards, credit lines, win/loss and playing habits.
- Maintains confidentiality of all Company proprietary information including business processes, customer lists, marketing plans and any other confidential information.
- Performs the functions of a Dealer on an assigned shift.
- Act as a role model to all Team Members and always present oneself as a credit to the Hard Rock Brand.
- Promote positive public relations and create an enjoyable atmosphere for all.
- ** $1000 signing bonus for successful candidates**
- Pass a basic math assessment.
- Successfully complete an interview.
- Successfully complete Table Games auditions for all required games.
- Demonstrate exceptional guest service skills including a positive demeanor and calm, steady temperament.
- Demonstrate and maintain strong ethical standards at all times.
- Demonstrate excellent interpersonal, written and verbal communication skills in English. Proficiency in a second language (French) is preferred.
- Obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
- Must possess excellent communication and guest service skills.
- Must offer the highest possible level of guest service resulting in a maximum level of player enjoyment and return play.
- Excellent interpersonal, written and verbal communication skills in English is essential.
- Duties and responsibilities are performed on the casino floor in a fast-paced environment, with constant exposure to the general public and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to perform repetitive procedures and handle gaming equipment; reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.