Account Executive, New Business (Mid-Market)
Hootsuite
- Vancouver, BC
- Permanent
- Full-time
- Successfully acquire new mid-market sized business customers within our landmark industries in order to achieve individual quota targets. Respond and action internal leads while also prospecting and generating your own external leads.
- Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Forecast and close new business revenue every month.
- Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
- Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
- Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
- Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
- Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
- Provide day to day peer support with training new team members as they onboard and develop their sales skills.
- Perform other related duties as required.
- Considerable relevant B2B sales experience OR lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas.
- Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
- Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans.
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
- Perseverance: Pursues everything with energy, drive, and a need to finish-doesn't give up.
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.