Commercial Truck Fixed Operations Coach (Road Warrior)
Chris Collins, Inc.
- Canada
- Permanent
- Full-time
But now you’re asking… “What’s next?”If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.What You'll DoAs a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:Audit operations and identify profit leaksTrain advisors in real-world selling strategiesCoach managers in leadership, accountability, KPI mastery, and executionHelp teams transform not just numbers—but cultureYou’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation. Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.This Role Is Not for Everyone.Before you apply, understand this:You will travel— up to 3 weeks per monthYou must thrive in unfamiliar environmentsYou must be a self-starter who can command a room, earn trust, and drive change fastYou cannot rely on theory—you must bring real-world, documented service management successNo prior coaching experience needed—just a strong track record and a willingness to coachYou Might Be a Fit If You Have:
- 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
- A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
- A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
- Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
- Excellent communication skills; comfortable leading training sessions and working with all personalities.
- Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
- Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.