Manager Technical Developer - Microsoft Dynamics 365 Customer Engagement and Power Platform

Montreal, QC
Permanent
Full-time

1 month ago

At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityTechnical Developer - Microsoft Dynamics 365 Customer Engagement & Power PlatformJoin our consulting team as a Technical Developer specializing in Microsoft Dynamics 365 Customer Engagement solutions. This client-facing role involves designing and implementing custom technical solutions across the Power Platform, working collaboratively with functional consultants, configurators, and global development teams to deliver enterprise-grade CRM solutions.Your key responsibilitiesSolution Design & DevelopmentDesign and develop custom plugins, workflow activities, and custom APIs using C# and the Dynamics 365 SDK to extend platform capabilities beyond out-of-box functionalityBuild custom PCF (PowerApps Component Framework) controls to deliver enhanced user experiences in model-driven applicationsDevelop and maintain Power Apps Portals (Power Pages) solutions including custom web templates, liquid templating, JavaScript customizations, and portal API integrationsCreate and optimize complex JavaScript web resources for client-side business logic, form scripting, and ribbon customizationsDesign and implement custom Azure integrations including Azure Functions, Logic Apps, and Service Bus for enterprise integration scenariosDevelop and maintain integration solutions using Web APIs, OData endpoints, and third-party connectorsTechnical Leadership & CollaborationCollaborate with functional consultants to translate business requirements into technical specifications and solution designsProvide technical guidance and code reviews for offshore development teams, ensuring adherence to coding standards and best practicesParticipate in solution architecture discussions, contributing technical expertise to design decisionsWork directly with clients to understand technical requirements, present solution options, and provide technical demonstrationsMentor application configurators on technical possibilities and constraints within the platformQuality Assurance & DeploymentImplement comprehensive unit testing and support user acceptance testing phasesManage solution packaging, deployment through development, test, and production environments using ALM practicesTroubleshoot and resolve technical issues across development, test, and production environmentsParticipate in code reviews and ensure solutions follow Microsoft best practices and security guidelinesDocument technical designs, code implementations, and deployment proceduresContinuous ImprovementStay current with Microsoft Dynamics 365 and Power Platform updates, new features, and development best practicesContribute to internal knowledge base and reusable code librariesIdentify opportunities for process improvement and technical innovation within client solutionsSkills and attributes for successTechnical Expertise4+ years of hands-on development experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, or Marketing)Strong proficiency in C# and .NET Framework/Core for plugin and custom workflow developmentDemonstrated experience with the Dynamics 365 SDK, including Organization Service and Web APIExpert-level JavaScript skills with experience in modern frameworks (React, Vue, or Angular preferred for PCF development)Experience developing Power Apps Portals/Power Pages including Liquid templating, web templates, and portal-specific APIsSolid understanding of the PowerApps Component Framework (PCF) for custom control developmentProficiency with Azure services commonly integrated with Dynamics 365 (Functions, Logic Apps, Service Bus, Key Vault)Strong knowledge of web technologies: HTML5, CSS3, REST APIs, JSON, and ODataExperience with ALM practices including source control (Git/Azure DevOps), CI/CD pipelines, and solution managementPlatform KnowledgeDeep understanding of Dynamics 365 data model, security model, and customization capabilitiesKnowledge of Power Platform ecosystem including Power Automate, Power BI integration, and DataverseUnderstanding of authentication protocols (OAuth 2.0, Azure AD) and secure development practicesFamiliarity with Common Data Model and Dataverse capabilitiesRequired QualificationsBachelor's degree in computer science, Information Technology, or related field (or equivalent experience)Microsoft certifications preferred: PL-400 (Power Platform Developer Associate) or MB-400/MB-200 seriesIdeally, you'll alsoConsulting & Communication SkillsProven ability to work directly with clients, gathering technical requirements and explaining complex technical conceptsExperience working in agile/scrum development environments within consulting projectsStrong analytical and problem-solving skills with attention to detailExcellent written and verbal communication skills for technical documentation and client presentationsAbility to work collaboratively across distributed teams and time zonesExperience mentoring junior developers or offshore team membersWhat we look forWe are looking for a proactive and results-oriented individual who is passionate about leveraging technology to drive business success. You should be a strategic thinker with the ability to adapt to changing client needs and industry trendsThis job posting does not relate to an existing vacancy within our organization, however we welcome applications on a rolling basis.What we offerWe offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:Support and coaching from some of the most engaging colleagues in the industryLearning opportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that's right for youEY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.Toronto: $110K to $145KLondon/Waterloo/Ottawa: $104K to $140KVancouver: $110K to $145KAre you ready to shape your future with confidence? Apply today.To help create the best experience during the recruitment process, please describe any accommodations you may need.Inclusiveness at EYInclusiveness is at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.Learn about our commitment to Inclusiveness atEY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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