Director, Software Development
Benevity View all jobs
- Vancouver, BC
- Permanent
- Full-time
- Lead diverse engineering teams delivering core UIAM, authentication flows, and shared business services that underpin the entire platform
- Empower engineers by evolving the "paved path" through AI-augmented tools and service templates while using productivity KPIs to reduce cognitive load
- Partner with the Architecture Office to define platform-wide standards and own the API governance model including lifecycle management and automated quality controls
- Accelerate modernization initiatives by refactoring legacy systems and promoting vertical thin-slice delivery to enable rapid product innovation
- Collaborate across Product, Security, and Architecture to balance modernization goals with operational risk reduction and high-quality delivery
- Drive the adoption of service observability, performance engineering, and multi-region readiness to support high-scale multi-tenant workloads
- Champion an AI-first mindset by building AI-integrated development lifecycles and encouraging continuous skill acquisition across the organization
- Maintain rigorous security, audit, and compliance standards like GDPR and SOC2 through proactive risk identification and mitigation planning
- Build sustainable incident response readiness with inclusive pager rotations, clear runbooks, and defined SLAs for foundational services
- Establish high-bar engineering practices focused on SDLC maturity and DevOps ownership to ensure consistent architectural excellence
- Support a diverse group of engineering managers and senior contributors by fostering an inclusive environment of excellence and belonging
- Experienced leader capable of navigating complex multi-year transformations and systems retirement while bringing clarity and alignment to high-ambiguity situations
- Empathetic communicator who bridges the gap between executive vision and engineering execution through courage, ownership, and a service-oriented mindset
- Proven track record of managing inclusive organizations of 30-60 people including managers and individual contributors across multiple collaborative squads
- Skilled in balancing long-term platform strategy with immediate delivery needs while championing a healthy DevOps culture of ownership and support
- Deep expertise in platform modernization using domain-driven design, event-driven architecture, and scalable shared business services
- Extensive background leading the design of enterprise-grade identity systems including UIAM, OAuth2, OIDC, and multi-tenant access models
- Dedicated to enhancing developer experience (DevX) and internal productivity for large-scale engineering organizations through API-first ecosystems
- Technical proficiency in multi-cloud environments like AWS or GCP with a focus on high-availability and multi-region deployment patterns
- Experience operating multi-tenant services with strict tenancy isolation, client-level configuration, and predictable scaling characteristics
- Strong background in Infrastructure-as-Code, CI/CD, and modern service mesh patterns to ensure architectural consistency and reliability
- Mature approach to managing operational excellence, technical debt reduction, and strategic roadmap delivery in a fast-paced environment