Contracts Specialist

Rogers Communications

  • Brampton, ON
  • Permanent
  • Full-time
  • 9 days ago
Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!The Contract Specialist reports to the Team Lead Contracts Processes and is responsible for processing all contracts nationally from start to finish; working collaboratively with different departments to complete. The Contract Specialist is responsible for testing new products and processes in various systems, processing Legal Name Change and Account Transfer documents, formatting documents to be consistent with Rogers standard, validating the contract details, and working in collaboration with the various sales channels.What you'll Be Doing:
  • Ensure comprehension and compliance with internal contract & deal governance processes.
  • Process the contract as soon as the pricing is approved and Sales has provided the required customer information.
  • Validate the contract, product schedule, and quote versus approvals.
  • Identify deviations, errors, or omissions and help drive resolution.
  • Collaborate with Legal for all contracts that need to be negotiated or requires custom clauses (provide them with copies of archived contracts as well as details of approved pricing, follow-up on current contracts).
  • Help sales reps on their various requests.
  • Inform, educate sales representatives about contract tools, documents, processes, pricing, etc.
  • Support to the various sales and customer service teams on contracts, code eligibility, pricing, offers to corporate accounts, marketing offers... etc.
  • Collaborate with Product Management for standard and on-demand pricing as well as the eligibility of 'soc' codes and discounts.
  • Establish interlock and grow relationships with other teams (Product, Sales, Legal, Credit, SFDC, IT, etc.)
  • Represent the contract team on special projects, conference calls, meeting for approval, suggestion, validation.
  • Look for opportunities and make recommendations for continuous improvement.
  • Tracking of inactive contracts in the tool with Sales and Credit.
What You Will Bring:
  • University, College, DEC in administration or the equivalent.
  • Bilingual – English/French; written & spoken.
  • 1-3 years related experience.
  • Excellent analytical, organizational, and time management skills.
  • Attention to detail.
  • Ability to prioritize, multi-task, and work under pressure.
  • Ability to work independently and collaborate in team.
  • Advanced knowledge of MS Office; especially Word and Excel.
  • Knowledge of ICM, Vision21, OPTIC, Rogers Corporate Pricing, Sales Force, DocuSign.
What’s in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
  • Competitive salary
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
o Self-driven career development programs (E.g. MyPath program)o Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
o Homewood employee & family assistance programo Cognitive Behavioural Therapy (CBT) & Virtual therapy sessionso Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
o Work for an organization committed to environmental protectiono Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.If you are selected to move forward in the recruitment process, here is what you can expect:
  • 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Reporting and Analytics & Analyst
Requisition ID: 327198To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Posting Notes: Rogers Business

Rogers Communications