Match Service Manager
Gateway Casinos View all jobs
- North Bay, ON
- $55,281 per year
- Permanent
- Full-time
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
- Maintains and demonstrates expert knowledge of upcoming events, products, and promotions.
- Ensures profitability of restaurant operations by achieving financial and performance goals.
- Supervises the shift operation, including all employee and guest related functions.
- Motivates employees to provide excellence in service and ensures our guests experience exceeds their expectations.
- Actively participates in the training and instruction of employees in proper food handling procedures, quality service standards and all other department procedures.
- Manages team efficiencies as it pertains to the operational needs.
- Responsible for opening and closing procedures which includes but is not limited to cash-outs and daily sales reporting.
- Maintains compliance with policies and procedures.
- Responsible for cash management activities.
- Enforces Smart Serve and alcohol related regulations
- Three years supervisory experience in a high-volume, full-service fine dining restaurant or 4-star hotel and/or equivalent combination of education and experience.
- Knowledgeable on food and beverage industry
- Ability to draft professional communications
- Excellent communication skills, both speaking and written.
- Working knowledge with computer skills in word processing, spreadsheets, email internet navigation, and presentation software.
- Experience with Point of Sale system.
- Excellent problem-solving skills.
- Goal driven and organized.
- High level of customer service skills, ability to communicate with guests to ensure satisfaction.
- Proven to be detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.