People & Culture Generalist | Full-Time | First Ontario Concert Hall

Oak View Group

  • Hamilton, ON
  • $55,000-70,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Oak View Group:Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary:The People & Culture Generalist will play a pivotal role in supporting the People & Culture team by managing a wide range of P&C functions. This includes recruitment, onboarding, employee relations, benefits administration, compliance, and HRIS management. The ideal candidate will be proactive, detail-oriented, and possess a strong understanding of HR practices within the Canadian context.This role will pay a salary of $55,000 to $70,000.Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays).This position will remain open until September 12, 2025. Responsibilities:
  • Recruitment & Onboarding:
  • Coordinate full-cycle recruitment processes, including job postings, screening, interviewing, and onboarding.
  • Handle all administrative onboarding tasks including meeting with new hires to review new hire paperwork, review benefits information, answer questions, and ensure an exceptional first-day experience.
  • Employee Relations:
  • Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
  • Under the guidance of VP of People & Culture, investigate complaints and manage initial employee relations issues, including documentation, resolution recommendations, disciplinary actions, policy enforcement, and terminations.
  • Assist in resolving workplace issues and conflicts for both union and non-union staff in a timely and effective manner.
  • Benefits & Compensation:
  • Administer employee benefits programs and respond to related inquiries.
  • Collaborate with payroll to ensure accurate and timely compensation processing.
  • Compliance & Policy Management:
  • Ensure adherence to federal and provincial employment laws and regulations.
  • Maintain and update HR policies and employee handbooks as needed.
  • Drafting templates, documents and SOP’s.
  • HRIS & Record Keeping:
  • Manage and maintain employee records within the HRIS system.
  • Generate reports and analyze HR metrics to support decision-making processes.
  • Training & Development:
  • Identify training needs and coordinate professional development initiatives relating to all new hire processes.
  • Support performance management processes, including evaluations and feedback sessions.
  • Special Projects
  • Assists with special P&C projects, as directed by the VP-P&C.
Qualifications:Qualifications:
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Minimum of 4 years of HR experience, preferably in a generalist role.
  • Comprehensive knowledge of Canadian employment laws and HR best practices.
  • Proficiency in HRIS systems (ADP WFN) and Microsoft Office Suite (Specifically Excel).
  • Strong interpersonal and communication skills, with the ability to build relationships across all levels of the organization.
  • Demonstrated ability to handle confidential information with discretion.
  • CHRP designation is an asset.
Strengthened by our Differences. United to Make a Difference:At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group