
Analyst, Accounts Receivable & Credit Returns
- Montreal, QC
- Permanent
- Full-time
- Perform collections calls and follow up on past due accounts while maintaining a high level of customer service
- Releasing customer orders
- Process credit card payments
- Carry out the credit study and the opening of new customer accounts and required updates
- Respond to customer inquiries (internal & external)
- Verify and forward deductions to various stakeholders to obtain approval
- Reconcile customer accounts and prepare journal entries
- Provide return authorizations in accordance with our terms and conditions.
- Process credit notes or invoices
- Other tasks related to the position
- Bilingual (French and English), the analyst will have to interact with external partners and clients located outside the province and internationally in the context of transactions
- Analytical and detail oriented
- Sense of organization and initiative
- Diligence in his work
- Good time management skill and deadlines Energetic
- Excellent communication skills
- Teamwork abilities
- Great versatility in adapting to changing situations
- Software skills: SAP and Microsoft office, mainly Excel
- College diploma in Administration-Finance
- Pharmaceutical experience, an asset