Kettle Valley Steak House Manager – Winter 25/26

Big White Ski Resort

  • Kelowna, BC
  • Permanent
  • Full-time
  • 2 months ago
Description :Position: Kettle Valley Steak House Manager Reports to: Hospitality DirectorEmployment: Seasonal, Full Time Start Date: Early-OctoberPay Rate: $27 - $29/ hourly End Date: Mid-AprilThe Kettle Valley Steakhouse, a staple of the resort’s food and beverage scene, is set to reopen its doors in December 2025, once again offering culinary excellence on the mountain. We are looking for a professional fine dining manager with previous 4+ star resort experience to be responsible for managing all front of house Kettle Valley Steakhouse operations while delivering a world class guest experience. The successful candidate will be able to train, direct service staff, control beverage inventory and execute daily service at a high level. The successful candidate will be highly proficient in wine service, craft cocktail preparation and food savvy. This position reports directly to the Director of Hospitality.Responsibilities
  • Manage all outlet operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Assist in the design and implementation of wine and drinks menus, goods purchasing and controls
  • Identify customer’s needs and respond proactively to all of their concerns
  • Demonstrate leadership abilities through attracting, recruiting, training and appraising talented personnel
  • Possess a strong working knowledge of BC liquor laws, licensing requirements, and compliance regulations
  • Establish and maintain policies and procedures for internal systems and processes
  • Comply with all Food Safe and Serving it Right regulations
  • Report to management regarding sales results and productivity
Requirements
  • 5+ years of fine dining management experience
  • Excellent record in high volume high end food establishments, banqueting experience a plus but not necessary
  • Working knowledge of various computer software programs (MS Office, Toast, Optimum Control)
  • Excellent communication and leadership skills
  • Accredited wine certification from ISG, WSET or CMS
  • Degree/Diploma in Food Service management or related field
Working Conditions:
  • Able to work long hours
  • Be on feet for extended periods of time
  • Able to Lift 20lbs and bend and push repeatedly
  • May be asked to work overtime in busy periods
  • Help in other areas as needed
Other Skills:
  • Attention to detail
  • Excellent communication Skills
  • Problem solving Skills
  • Passion for Customer Service
  • A drive to learn more about Fine dining and Wine and Food

Big White Ski Resort