Bistro Server
O'Rourke's Peak Cellars
- Lake Country, BC
- $17.85 per hour
- Temporary
- Full-time
Location: Lake Country, BC (Near Kelowna)
Reports to: Front of House Manager and Assistant Bistro ManagerRESPONSABILITIESThe main responsibilities of the Server include:
- Greet guests and enthusiastically represent our brand, providing service that goes above and beyond the expectations of our guests.
- Provide efficient and exceptional service to all of our guests.
- Taking guest food and drink orders, processing in POS system and taking payments
- Perform daily cash out
- Continually seek information about organizational menus, wines and daily features
- Be comfortable with the different services and experiences available for our guests
- Assist in answering phones
- Stock wine and service supplies
- Wash and polish glassware
- Follow cleaning checklist and procedures
- A passion for both wine and customer service.
- Participating in the delivery of customer experiences, ideally in a winery, restaurant or Retail environment.
- Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and estate offerings.
- Able to withstand extended periods of standing, and other physically demanding conditions.
- Able to operate in high pressure environment and remain calm and focused in urgent situations.
- Able to work flexible hours, including evenings, weekends and holidays, as well as overtime from time to time.
- Able to manage time efficiently.
- Able to pay strong attention to detail.
- Able to maintain a professional appearance and demeanor, aligning with dress code
- Able to follow verbal and written instructions.
- A Serving it Right certification, and ensures responsible service of alcohol.
- On-site parking
- Compensation: $17.85 per hour plus gratuities
- Employee Perks & Benefits program (discounts on food, wine, merch)