Visionary Strategic Leadership: Transforms complex business challenges into actionable growth strategies with a proven track record in financial services. Excels at developing compelling narratives, translating complex data into actionable business intelligence. Client-Centric Growth Expertise: Possesses deep understanding of client lifecycle management, segmentation, and personalization. Develops integrated acquisition, retention, and deepening programs with measurable results, optimizing client experience across multiple touchpoints. Strong Data and Analytics Capabilities: Leverages customer data, predictive modeling, and performance analytics to drive growth decisions. Experienced in marketing technology, CRM, and digital analytics platforms. Advisory and Relationship Expertise: Deep understanding of financial advisory principles, client relationship management, and consultative selling in retail banking. Develops advice frameworks and tools to help front-line teams deliver meaningful financial guidance. Collaborative Leadership: Exceptional stakeholder management skills, influencing and aligning senior leadership across complex matrix organizations. Strong partnership orientation with a track record of successful cross-functional collaboration. Innovation and Adaptability: Characterized by a growth mindset, identifying emerging opportunities and piloting innovative approaches to client engagement. Experienced in leading digital transformation initiatives and integrating new technologies with an agile leadership approach. Bachelor's degree required; MBA or advanced degree in Business, Marketing, Finance, or related field preferred. Minimum 10 years of progressive leadership experience in financial services, with at least 5 years in senior strategic roles focused on growth, marketing, or client experience. Deep understanding of the Canadian retail banking market, regulatory environment, and competitive landscape. Minimum 5 years of experience leading diverse, high-performing teams in complex, matrix organizations. Proven track record of successfully developing and executing large-scale strategic initiatives that deliver measurable business results. Experience leading organizational change initiatives and driving adoption of new processes, technologies, or strategic approaches. Advanced proficiency with data analysis, customer segmentation, and performance measurement tools and methodologies. Experience with digital marketing, campaign management, customer journey optimization, and multi-channel attribution. Familiarity with CRM systems, marketing automation platforms, and emerging fintech solutions. A resume only goes so far in expressing who you are and the unique perspectives you bring. If you believe your skills and experience align with the role-but you might not check all the boxes-we want to hear from you. We encourage candidates from all work backgrounds, equity-seeking communities and experience levels to apply. If you're seeking a career where your drive, perspective and growth are celebrated, we want to hear from you. We're dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed-their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business. What happens next? If you are shortlisted, you'll hear from us after the posting closes. Check out our How We Hire page to learn more about our hiring process. If you need any accommodations throughout this process, please let us know at talentteam@atb.com Stay in touch We're excited that you're interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
