Software Developer Development Support

McKesson View all jobs

  • Mississauga, ON
  • $89,700-149,500 per year
  • Permanent
  • Full-time
  • 29 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.This role is responsible to be part of a cross-functional team that develops technological solutions as well as perform support / operational duties. To perform along software teams on multiple projects and provide development support. Provides / brainstorm solutions and enhances software applications (analyze, design, code, debug, test and implement) and supports systems currently in use.Section A – Specific Responsibilities
  • Work with a cross-functional team of 3-5 staff (business analysts, developers and quality assurance analysts)
  • Oversee delivery of change requests, incidents, vendor certifications, hot fixes / service packs and data conversions
  • Organize work and prioritize effectively with outstanding attention to detail
  • Communicate effectively with different roles: Managers, BAs, Developers, QAs and users
  • Manage internal and external relationships to maximize the highest levels of service
  • Design solutions to meet user requirements with focus on delivery within project timelines
  • Develop prototypes and participate in iterative design and development activities
  • Ensure resolution of incidents, tickets, and service requests according to SLAs
  • Evaluate ongoing support problems and develop long-term plans for support improvements
  • Strive for delivery of technical work to very high standards
  • Keep abreast of technology industry and market trends
Section B – Key RequirementsKnowledge:
  • Bachelor’s degree in Computer Science or related field
  • 5+ years of professional experience with Microsoft .NET
  • 5+ years of experience managing support teams on large software projects
  • Experience working in an Agile (Scrum / Kanban) environment
  • Experience in incident management and problem resolution techniques
  • Strong experience with Microsoft SQL Server, including database design, performance tuning, indexing strategies, query optimization, stored procedures, and troubleshooting in production environments.
  • Strong skills in RDBMS, database design, triggers, stored procedures and SQL scripts
  • Strong experience in writing unit tests and working with automated testing tools
  • Strong understanding of application development methodologies
  • Knowledge of application design patterns and frameworks
  • Must be delivery-focused and able to take ownership of project deadlines
  • Strong customer service orientation
  • Excellent written and verbal English communication skills
  • Pharmacy experience and HL7 knowledge an asset
  • Experience creating and utilizing Microsoft 365 Copilot Agents (Copilot Studio / agent builder) to automate workflows, connect to organizational knowledge sources, and improve operational efficiency.
Ability to:
  • Resolve conflicts among team members and develop consensus
  • Ability to collaborate effectively with team members and cross‑functional teams, including Product, QA, Operations, and Support, to clarify requirements, align on priorities, and deliver high‑quality solutions.
  • Grasp business concepts driving technology requests and decisions
  • Work on multiple projects simultaneously and meet deadlines within a high energy, fast paced environment
  • Meet deadlines and high-quality completion of assigned tasks
Section C – Supervision and Communications
  • Must be able to work in a fast paced and complex technical environment that requires attention to detail while developing new system applications and providing sound support for all systems in use. Work cross-functionally under limited supervision with various departments to maximize and improve overall efficiencies.
  • Extremely important is completion of assigned tasks on time with high quality.
  • Ability to provide on‑call and after‑hours support as required, including responding to and resolving production incidents, critical issues, and time‑sensitive deployments.
  • Ability to work from the office in accordance with company policies or manager‑directed arrangements, including hybrid or on‑site requirements as business needs evolve.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseOur Base Pay Range for this position$89,700 - $149,500McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: .McKesson is an Equal Opportunity EmployerMcKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our page.McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to .Join us at McKesson!

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