Barista (Part Time)

Friday Harbour Resort

  • Innisfil, ON
  • Permanent
  • Part-time
  • 6 days ago
Role SummaryA Barista greets customers, takes orders and creates quality Starbucks beverages. A Starbucks Barista also maintains and cleans the store.Responsibilities
  • Greet customers as they arrive at the Starbucks outlet and inquire into their orders
  • Provide quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards
  • Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
  • Assist customers by presenting and explaining the coffee drink menu and answering questions
  • Sell whole bean coffee by explaining differences in blends and grinding/preparing coffee for the guest
  • Maintain inventories by replenishing coffee bean supply, stocking beverage ingredients, maintaining supplies, pastries and sandwiches
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns
  • Ensure that any complaints are resolved in a positive manner, keeping customers happy ensuring recurring business
  • Ensure that Starbucks merchandising and signing standards are followed
  • Handle payment transactions in an efficient manner
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
  • Adhere to all environmental policies and programs as required
  • Other duties as assigned
Requirements
  • Previous experience in a retail or coffee shop environment an asset
  • Food Handlers Certification an asset
  • Cash handing experience required, including the use of a point of sales system
  • Must possess excellent customer service skills
  • Must be computer literate. Preferred candidate will have previous experience with point-of-sale software, Microsoft Word and Excel
  • Strong verbal and written communication skills
  • Detail-oriented and works with a high degree of accuracy
  • Ability to multi-task in a fast-paced environment
  • Must be extremely responsible with integrity and ability to maintain confidentiality and discretion
Working Conditions
  • Must be able to work flexible hours including evenings, weekends and holidays
  • Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
  • Stand, sit or walk for an extended period of time or for an entire shift
  • Reach overhead and below the knees, including bending, twisting and pulling

Friday Harbour Resort