
Business Systems Analyst – Data & Analytics
- Edmonton, AB
- Permanent
- Full-time
- Work with stakeholders in Asia-Pacific (Australia) and North America to gather and document requirements for data products.
- Translate business needs into functional specifications, user stories, and acceptance criteria.
- Facilitate workshops and discovery sessions to understand business processes and data sources.
- Collaborate with technical teams to design, build, and maintain data products aligned with governance standards.
- Develop and implement reports and dashboards using best practices.
- Support business users in building self-serve reporting capabilities.
- Validate data logic and participate in peer, system, and user acceptance testing.
- Document data definitions, process flows, and system interactions.
- Act as a data custodian to ensure alignment of business terms in the enterprise data dictionary.
- Serve as a liaison between business and technical teams for timely delivery of data initiatives.
- Support Agile delivery cycles, including backlog development and managing support escalations.
- Assist with data migrations and enterprise projects in a business analyst capacity.
- Follow best practices in business analysis and data product development.
- Promote knowledge sharing and best practices across the data and analytics function.
- Post-graduate degree or diploma in business administration, information systems, or related field.
- 3+ years of experience in business analysis focused on data or analytics.
- Skilled in documenting business and technical requirements.
- Familiar with data models, reports, dashboards, and data marts.
- Proficient in SQL for querying and data validation.
- Experience with Tableau, Power BI, and similar analytics tools.
- Familiar with ServiceNow, JIRA, SmartSheet for project tracking.
- Skilled in MS Visio, MIRO, and other visualization tools.
- Exposure to cloud platforms like Azure, AWS, or GCP.
- Experience with Incorta or similar platforms is a plus.
- Proficient in MS Office.
- Understanding of data governance and security regulations in North America and APAC.
- Strong communication and collaboration skills.
- Analytical and problem-solving abilities.
- Skilled in facilitating workshops and gathering requirements.
- Able to clarify complex problems and work independently or in teams.
- Capable of managing multiple tasks in fast-paced environments.
- Experience with Agile/Scrum methodologies.
- Familiar with data governance and quality frameworks.
- Knowledge of finance, operations, or supply chain domains is a plus.
- Hospitality industry experience is an asset.
- Business Analysis or Agile certifications are desirable.
- Detail-oriented with a focus on accuracy.
- Curious and committed to continuous learning.
- Client-focused and results-driven.
- Comfortable working across global teams and time zones.
- Strong decision-making and organizational skills.
- Innovative and team-oriented.
- Quick to understand business processes and drive results.
- Flexible Hybrid Work Schedule
- Comprehensive benefits package, which includes dental, vision, life insurance, and extended health coverage
- Health or Personal Spending Account
- Employee & Family Assistance Program (EFAP)
- RRSP/DPSP Match Program
- Professional Development
- Convenient On-site Parking
eQuest