Specialist Solutions
IESO View all jobs
- Mississauga, ON
- $111,072-158,704 per year
- Temporary
- Full-time
- Develop and test integrated IT solutions for business and operations processes supporting grid reliability and market administration.
- Conduct analysis of customer requirements and produce functional specifications.
- Oversee the evolution and enhancement of systems related to market operations and reliability services.
- Support and participate in projects that enhance existing systems or deliver new solutions by providing technical expertise, solution evaluation, and implementation support.
- Create solution design alternatives that meet business and technical requirements, ensuring alignment with architectural standards and adherence to the full SDLC process.
- Assess legacy monolithic applications and support their redesign toward cloud-native, containerized, or microservices-based architectures.
- Support mission-critical operational systems through an on-call rotation.
- Support system operations and maintenance activities by following established IT service management practices, and apply familiarity with the ITIL framework (incident, problem, change, release processes).
- Identify opportunities for improved system performance, scalability, and maintainability.
- Provide support and mentor junior staff in modern engineering practices.
- Balance multiple priorities across project initiatives, system enhancements, and operational support activities, shifting effectively between planned work and unexpected production needs while maintaining quality and meeting deadlines.
- Collaborate with business partners and technical teams to clarify requirements, validate assumptions, and support decision-making throughout the solution lifecycle.
- Participate in analysis, design reviews, testing cycles, and status discussions to support ongoing initiatives.
- Contribute to design and architecture discussions related to system evolution, reliability, and modernization.
- Maintain awareness of system health, performance, and upcoming changes, escalating risks or impacts proactively.
- Support on-call responsibilities as required for mission-critical systems, ensuring continuity of operations.
- Share knowledge and guide junior staff to build team capability and strengthen technical practices.
- Perform other duties as required.
- Requires a strong academic foundation in computer science or electrical/computer engineering, with solid theoretical and practical knowledge of IT system design, development, and management. Strong critical thinking, analytical skills, and effective communication abilities, including the preparation of technical documentation, reports.
- Knowledge of the business operations of the electricity market and related administrative processes is considered an asset.
- This knowledge is normally acquired through the successful completion of a four-year university degree in computer science, electrical engineering, computer engineering, or a related discipline, or through an equivalent combination of education and relevant experience.
- Significant experience in designing, developing, supporting, and enhancing complex IT systems, ideally within mission-critical or highly available operational environments.
- Strong background in systems integration, solution design, and application lifecycle management, with the ability to work across multiple technologies and platforms.
- Experience working with modern architectural patterns such as microservices, APIs, event-driven systems, and containerized or cloud-native solutions.
- Hands-on experience supporting production systems, including incident investigation, root-cause analysis, change management processes, and operational troubleshooting.
- Ability to balance competing priorities across project delivery, operational tasks, maintenance activities, and unplanned production needs.
- Strong analytical and critical thinking skills, with the ability to break down complex problems, evaluate solution options, and make sound technical recommendations.
- Experience collaborating with cross-functional teams, preparing technical documentation, and communicating complex concepts clearly to both technical and non-technical stakeholders.
- Demonstrated experience refactoring, modernizing, or re-platforming legacy systems to improve maintainability, scalability, or performance.
- Strong familiarity with information security principles, identity and access management practices, and secure design considerations in on-prem, hybrid or cloud-native environments.
- Exposure to or hands-on involvement in DevSecOps practices.
- Experience supporting systems that operate under strict uptime, reliability, or availability requirements, with the ability to work effectively within environments governed by tight SLAs.
- Demonstrated ability to learn and understand domain-specific business processes; familiarity with the electricity market or power system operations is an asset but not required.
- Knowledge of optimization techniques or experience supporting optimization-based systems is considered a strong asset.
- Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
- Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
- Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
- A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
- Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.