Technical Expertise Centre Engineer

Ottawa, ON
Permanent
Full-time

1 day ago

Job Category: Applied R&DJob Description:Join a team where innovation meets impact! In this role, you'll drive target-oriented research and lead multi-disciplinary design, development, and implementation across hardware, software, and systems, while delivering techno-economic consulting that directly shapes client solutions. You'll systematically push the boundaries of existing knowledge to incrementally advance products, operational processes, and customer-specific features.On the integration side, you'll play a critical role in bringing software and hardware components together into seamless system, platform, and product releases, verifying performance against rigorous specifications and maintaining cutting-edge lab environments. If you thrive at the intersection of research, engineering, and validation, this is your opportunity to make a real difference.Responsibilities:

Interface, develop and maintain strong relationships with external and internal customers, remotely to troubleshoot/answer questions. This will involve accessing the remote sites, reviewing log files, coordinating the duplication or testing of the issue, building lab setups, gathering traces, logs, files, etc., for critical support, and so on.
Assist with debugging complex product installations, resolves complicated product problems by applying both established procedures and creative alternatives.
Interface, develop and maintain strong relationships with select members of the design team, Solution Teams, customer teams, PLM and Product Business Units.
Ensure transfer of knowledge amongst the support organization and provide New Product Introduction training to other support organization

Qualifications:Experience with IP Networking is a must have

Experience in Routing / Switching
Experience in Hardware industry
Experience troubleshooting software or network problems
Experience and understanding of Virtual Private Network L2 and L3 solutions and OSPF, BGP, Routing/Switching protocols
Knowledge of IP/MPLS, routing and switching techniques
Knowledge of developing scripts for automated testing
Bachelor's Degree/College Diploma in Computer/Software/Electrical Engineering, Information Technology, Computer Science, or Equivalent education or experience.
5 to 10 Years experience preferred

About Us:Advancing connectivity to secure a brighter world.Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world..Our recruitment processWe act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.If you're interested in this role but don't meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. .About the Team:Some of our benefits in :

Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D - Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.Disclaimer for US/CanadaNokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Nokia

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