**HEALTH BENEFITS AND PARKING INCLUDED**Get to Know Us:At Dental Care Kingston, part of the Dawson Dental network, we are dedicated to delivering exceptional patient care in a modern, welcoming environment. Our clinic provides a full range of dental services, with a strong focus on creating seamless, positive experiences for every patient from the moment they walk through our doors.As an Administrative Team Lead, you’ll play a key role in shaping the patient journey and supporting a high-performing team. We foster a collaborative, fast-paced environment where strong leadership, organization, and communication are valued, and where team members are supported in their professional growth while making a meaningful impact in the community.Schedule: Full-Time PermanentMonday - FridayWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthThe wage for this Practice Lead position is $25-$30/hour depending on skills, experience, and location.Please note that this is a new job opening.Your Role:Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retentionCoordinate effective communication between front and back-office teamsAssist the Practice Manager with training, development, and daily delegation of the administrative teamManage patient concerns and conflicts, escalating to the Practice Manager as neededOversee and optimize appointment scheduling to meet daily production goals with minimal open chair timeEnsure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advanceEngage new patients before and after their first visit to deliver a positive and consistent patient experienceAbout You:Minimum 3-5 years of Dental Administration experience is requiredLeadership experience is considered an assetClinical background and experience with dental software programs is requiredApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.
