
Beauty Department Manager
- Calgary, AB
- Permanent
- Full-time
- Oversee the day-to-day operations of the beauty department
- Ensure the department meets or exceeds sales and profitability goals
- Manage departmental expenses, shrink and labour
- Communicate regularly with store management and other department managers to ensure store-wide goals are met
- Possess a “selling is fun” attitude
- Builds customer loyalty through follow up and repeat business
- Promote sales of beauty products; provides information on new or existing products, conducts demonstrations
- Train and develop department colleagues in customer service, product knowledge, and merchandising
- Seeks out development opportunities such as through workshop/education sessions to ensure product knowledge is current; Participate in workshop/education sessions and learn through other online offerings to ensure product knowledge is current and up to date I.e. The Academy, vendor schools, YouTube, etc.
- Ensure merchandise is stocked, displayed, and priced appropriately
- Maintain a clean and safe department for customers and colleagues
- Be constantly on the lookout for great talent to join our team
- Lead, coach and motivate colleagues to improve productivity, engagement, and retention
- Be committed to maintaining merchandising and operational standards
- Building and leading diverse teams that foster a workplace of inclusiveness and belonging
- High school diploma or equivalent; some college coursework preferred
- Previous retail management experience, preferably in a beauty department
- Proven consultative skills to provide information, advice, and guidance to customers on Superstore’s beauty products
- Selling experience with a proven track record
- Ability to conduct sit down makeup and skincare consultations and demonstrate application
- Strong communication skills to make presentations, instruct individuals and groups on the use of cosmetics
- Strong leadership and interpersonal skills with the ability to motivate and develop associates
- Excellent organizational and time management skills
- Proficiency in basic computer skills, including Microsoft Office
- Knowledge of retail operations, including merchandising, inventory management, and customer service
- Commitment to providing excellence in customer service
- Ability to work a flexible schedule, including evenings and weekends
- Ability to lift and move up to 50 pounds and stand for extended periods of time.
- Punctual and reliable
- Ability to work in a fragrance filled environment
- Ability to climb ladder
- Ability to bend and stretch to stock shelves
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.#EN #STORE #CRETAIL #AB