Job DescriptionWhat is the Opportunity?This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies complete knowledge, skills, and practices to perform assignments.What will you do?Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run., Ensuring the documentation and tracking of all shift turnover issues.Contributing to job scheduling and report distribution, as well as data center standards development and enforcement.Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.Weekly pager rotation and monitoring production jobsMicrosoft Tech Stack: Windows Server / IIS / SQL Server / SSIS / SSRS, Monitoring Tools - PagerDuty, Dynatrace, Moogsoft, Splunk, OnDemand (Zeke job monitoring), Collaboration Tools - JIRA/ConfluenceScheduling - Zeke/Stonebranch UACDevops - Helios/UCD/Jenkins, Programming knowledge - .net C#., vb.net, JAVA, SSIS, powershell, SQL, XML (able to read/analyze general code for troubleshooting)What you need to succeed?Must have:Understanding of Change / Incident Management proceduresExperience of Monitor application health after infrastructure/system updatesExposure to DevOps tools (Helios/UCD) for deploymentsWorking knowledge on OMS updates, understand basic JCL and Zeke, Knowledgeable in NPID and Server ComplianceExperienced in Disaster Recovery exercise and Archer findingsStrong analytical and communication skillsWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services#LI-POSTJob Skills Computer Operations, DevOps, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Microsoft SQL Server Reporting Services, Monitoring Tools, PagerDuty, SQL Server Integration Services (SSIS), Standard Operating Procedure (SOP), System Applications, Systems Software, Technical SupportAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-08-27Application Deadline: 2025-09-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
