Junior Administrative Assistant

• Monitor and respond to email inquiries related to the annual statistics submission process in a timely and professional manner.
• Provide guidance to stakeholders on submission requirements, timelines, and technical issues.
• Escalate complex or unresolved inquiries to appropriate internal teams.
• Contact public bodies to verify and update organizational and contact information.
• Manage user accounts including adding, modifying, deactivating access, and resetting passwords.
• Generate completion statistics and summary reports to support tracking and decision-making.
• Provide regular status updates to internal stakeholders and leadership.
• Track and document organizational changes including new entities, name changes, and removals.
• Maintain accurate records across systems, trackers, and documentation tools.
• Support process workflows by maintaining spreadsheets and tracking tools.
• Review submissions for completeness and follow up on missing or incorrect information.

• High School Diploma or GED.
• Minimum 1 year of experience in data management, maintaining trackers, and generating reports.
• Minimum 2 years of experience using Microsoft Outlook for email, calendar, and task management.

• Post-secondary education in Office Administration or related field.
• 1+ year of experience providing client or stakeholder support via email and phone.
• Experience with SharePoint Online including collaborative spreadsheet management.
• Experience in a similar administrative or coordination role.

• Administrative Support & Coordination.
• Data Tracking & Reporting.
• Email & Client Communication.
• Account & Access Management.
• Microsoft Outlook & Office Tools.
• Attention to Detail & Accuracy.
• Time Management & Organization.
• Problem Escalation & Resolution.

Cynet Systems