Field Claims Adjuster
DGA View all jobs
- Carleton Place, ON Stittsville, ON
- $80,000-105,000 per year
- Permanent
- Full-time
- Investigating property claims by attending loss sites such as private residences, commercial properties, and farms
- Meeting with insureds, third parties, contractors, and legal representatives to gather facts and assess damages
- Reviewing policy wordings, expert reports, and relevant case law to determine coverage and claim value
- Evaluating losses, setting and adjusting reserves, authorizing payments, and negotiating settlements within assigned authority
- Coordinating internal and external resources to support efficient and fair claim resolution
- Managing escalated files proactively and taking appropriate corrective action when required
- Delivering a consistently high level of service and clear communication throughout the claims process
- An experienced field property claims professional who is comfortable working independently
- Based in or near Eastern Ontario and able to travel regularly within the region using your own vehicle
- Confident making coverage and settlement decisions without constant oversight
- A strong communicator who values timely, transparent interactions with insureds
- Collaborative by nature, with an interest in mentoring or supporting less experienced adjusters
- Practical, open-minded, and solutions-focused when handling complex or sensitive claims
- Post-secondary education and 5+ years of property claims experience
- Hands-on field adjusting background (desk-only experience will not be sufficient)
- Ability to scope damages and prepare repair estimates; Xactimate experience preferred
- IICRC certification or working knowledge considered an asset
- CIP designation completed or in progress is an asset
- Strong organizational skills with the ability to manage multiple files and priorities
- Excellent attention to detail and documentation accuracy
- Well-developed negotiation, analytical, and problem-solving skills
- Remote work environment with flexible scheduling
- No mandatory office attendance
- Competitive salary and comprehensive benefits package
- Defined contribution pension program
- Wellness and employee support programs
- Ongoing training and professional development opportunities
- Strong focus on work-life balance, including no required after-hours on-call rotation