Interim Lead
Sephora View all jobs
- Saint Catharines, ON
- Permanent
- Full-time
Store Name/Number: ON-Pen Centre (0842)
Address: 221 Glendale Ave Space 77 & 78, Saint Catharines, ON L2T 2K9, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancyYour Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.Key Responsibilities
- Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
- Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
- Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
- Must meet the required minimum number of weekly shifts/hours
- Be available during peak retail operations (nights, weekends and holidays)
- Punctuality and consistent attendance
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment
- Proven ability to coach and inspire teams to achieve goals
- Strong sales and client service skills
- Excellent communication and interpersonal skills
- Comfortable in a fast paced and dynamic environment
- Quick learner with ability to absorb and share product knowledge and training
- Physically able to lift and carry up to 50 pounds