Product Owner, Client Reporting

Royal Bank of Canada View all jobs

  • Toronto, ON
  • $67,000-110,000 per year
  • Permanent
  • Full-time
  • 3 days ago
Job DescriptionWhat is the opportunity?We are seeking a highly motivated and detail-oriented Product Owner to support Wealth Management Canada’s (WMC) client reporting applications and future-state experience. In this role, you will serve as the bridge between business stakeholders, technology teams, Investment Advisor / Counselor teams and clients – executing on the product vision and roadmap, setting backlog prioritization, and providing support, while ensuring that our client reporting solutions deliver exceptional value and meet evolving market demands.What will you do?Primary Responsibilities:
  • Support the day-to-day operations of WMC’s client reporting applications and help investigate inquiries from the field
  • Assist in the prioritization of features that empower advisors to deliver superior client reporting experiences and streamline their operational processes
  • Manage backlog refinement, ensuring features are data-informed and prioritized by business value
  • Actively participate in project meetings, sprint planning and other Agile ceremonies to set goals, clarify priorities and drive progress
  • Collaborate with subject matter experts and cross-functional stakeholders to identify business areas and operational processes impacted by project activities
  • Coordinate and participate in the execution of user acceptance testing and user feedback sessions
  • Understand the day-to-day workflows of investment advisors / counselors and support staff to identify opportunities for client reporting efficiency gains
  • Collect and prioritize advisor feedback on client reporting usability, customization options, and feature gaps
  • Work with business stakeholders to develop training materials, documentation, and support resources for advisor adoption of new client reporting capabilities
  • Turn data insights into actionable product features and assist in monitoring their impact using key metrics
  • Seek out industry trends, competitive intelligence, regulatory impacts and organization/process knowledge to inform best practices and the desired Advisor Team experience
  • Help coordinate readiness and go-to-market activities, including field communications and training material
What do you need to succeed?Must have:
  • Bachelor’s degree in Finance, Business, or a related field
  • 3+ years of experience in the wealth management industry and/or client reporting
  • Detail-oriented with strong organizational and problem-solving skills
  • Excellent verbal and written communication, presentation, and interpersonal skills
  • Critical thinking discipline with ability to think outside the box and consider innovative new approaches
  • Ability to work effectively in situations involving rapid change and shifting priorities
Nice-to-have:
  • CSC and CPH considered an asset
  • Product management experience
  • Familiarity with reporting tools and data visualization platforms
  • Proven collaboration and change management skills
  • French language skills considered an asset
Job Skills Business Analytics, Change Management, Client Centricity, Client Reporting, Collaboration, Critical Thinking, Cross-Functional Teamwork, Customer Trends, Interpersonal Relationship Management, Prioritization, Problem Solving, Product Development Lifecycle, Product Development Methodology, Product Services, Professional Presentation, Reporting Solutions, Results-Oriented, User Feedback, Wealth ManagementAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: WEALTH MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2026-04-13Application Deadline: 2026-04-27Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveCompensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.Pay RangeThe expected pay range for this position is: $67,000.00 - $110,000.00The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.Our Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Royal Bank of Canada