Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryMarketing Program Partner SpecialistPartner Marketing Program SpecialistThe Partner Marketing Program Specialist supports the execution and administration of partner marketing programs by managing processes, tools and partner-facing systems. This role plays a key part in ensuring partner marketing initiatives run smoothly, accurately and in compliance with established guidelines.The specialist is responsible for reviewing and processing co-marketing fund (CMF) proposals and claims, maintaining up-to-date content within the partner marketing portal and supporting the documentation and improvement of partner marketing workflows. By delivering timely, accurate and consistent operational support, this role helps ensure partners have the information and resources they need to successfully engage in marketing programs.Key responsibilities include coordinating CMF submissions and approvals, tracking program activity and reporting, updating partner-facing resources and communications and collaborating cross-functionally with partner marketing, services marketing, legal. finance, and operations teams. The Partner Marketing Program Specialist brings strong attention to detail, organizational skills and a service-oriented mindset to support a scalable and effective partner marketing ecosystem.Partner Marketing Program Specialist Key ResponsibilitiesReview, process and track CMF proposals and claims to ensure compliance with program guidelinesManagement of partner creative review as part of approval processMaintain and update content, resources and tools within the partner portalManage and execute content update requests to partner pages on .comSupport and coordinate with third-party vendors executing partner marketing initiativesDocument, maintain and monitor partner marketing processes, ensuring consistency and adherenceAssist in tracking program metrics and generating operational reportsCollaborate cross-functionally with marketing, finance, operations and other internal teams to support partner programsIdentify process improvements to increase efficiency and partner satisfactionIdentify process improvements to increase efficiency and internal stakeholder satisfactionSupport the execution of partner marcom initiativesAdditional support of partner marketing communications, enablement and experience team as definedKey Performance IndicatorsAccuracy and timelines of CMF proposal reviews and claims processingAdherence to document partner marketing processes and workflowsTimely updates and accuracy of partner portal content and resourcesCompletion of assigned operations tasks and projects o scheduleAccuracy and completeness of operation reports and metricsContribution to process improvements and identification of operational gapsPositive feedback from cross-functional teams on support and responsivenessQualifications & Skills:1-2 years of experience in program support, operations or an administrative role (e.g., partner program support, business operations, consulting or related functions)Comfortable assisting with planning, prioritizing and executing short-term cross-functional projectsExperience supporting stakeholders across partner management, product marketing or operations to implement process improvements or support reporting and analysisStrong attention to detail with excellent written and verbal communication skillsSolid analytical skills, with the ability to help gather, track and summarize data to inform decisionsAbility to follow established processes and execute assigned tasks reliably and efficientlyTeam-oriented with strong collaboration skills and a service-minded approachImpactful communicator who confidently shares ideas and perspectivesMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.Pay Ranges Toronto, Canada: $58,000 - $81,000 CAD
