Premium Lead Server | Seasonal Part-Time | Rogers Field at Nat Bailey Stadium
Oak View Group View all jobs
- Vancouver, BC
- $21.00-24.00 per hour
- Temporary
- Part-time
- Responsible for overseeing the setting up of food & beverage service areas within clubs based on specific event needs
- Ensures all areas are set up prior to event
- Responsible for ensuring quality and hospitality throughout all Premium areas
- Responsible for communication between counter parts of the department
- Responsible for organization and preparation of events
- Responsible for supervising team members on non-event and event days
- Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
- Monitor and maintain food quality
- Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
- Maintain, resolve, and enforce cash handling policies and procedures
- Monitor and enforce safe alcohol policies and procedures
- Monitor and maintain inventory control and product requisition
- Have full knowledge of food and beverage menu items and accompaniments
- Responsible for supervising the service of beverages to guests including alcoholic beverages. You must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Responsible for observing guests to respond to any additional requests
- Supervises the setup of suites functions including linens, dishware, glassware and silverware.
- Maintains sanitation, health and safety standards in work areas.
- Must show demonstrated ability to meet the company standard for excellent attendance.
- Assures that the location equipment is operable and clean prior to start of event.
- Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
- Enforces all Oak View Group policies and procedures.
- Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR-related paperwork.
- Assists Management team with projects including training, inventory and special events.
- All other duties assigned by the managers and supervisors.
- Ability to lead and supervise the work of others.
- Ability to actively and successfully perform all service tasks related to this role, including running orders, reset work areas and delivering exceptional guest experience.
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
- Ability to speak, read and write in English.
- Ability to work well in a team-oriented, fast-paced, event-driven environment.
- Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
- At least 2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.