Outreach Worker, Full Time

• Assist youth to identify goals and develop plans to achieve them
• Access services and navigate to connect to resources in the community as required
• Provide outreach and support for vulnerable youth with complex, specialized needs.
• Assist youth in accessing housing, education, employment, life skills training, health and mental health, and legal services.
• Work collaboratively with community partners and agencies
• Acting as an advocate for youth both within the agency and with external agencies
• Develop goal focused transition plans with client;
• Assess with client the risk factors and develop a wellness plan;
• Develop supportive relations with clients, family members, internal and external staff;
• Advocate for clients to ensure quality and timeliness of service and supports;
• Create and maintain appropriate confidential records and client files, complete reporting requirements in a timely manner.
• Provide individual and group programming using cognitive behavioural techniques
• Implement individual program plans and ensure coordination of services for each youth
• Facilitate skill building, experiential learning or activity group sessions, such as interpersonal and life skills, anger management, nutrition, parenting, career development, substance abuse etc. as required
• Monitor individual progress towards goals identified with the youth and participate in discharge planning
• Advocate for youth when appropriate
• Involve caregivers in program planning and activities
• Mediate between youth and caregivers, and offer parenting guidelines and support as appropriate
• Ensure safety and well being of youth involved in the program by adhering to agency policies and procedures and taking appropriate action when necessary

• Monday through Friday, 1100-1900.

• Participate in regular staff meetings and functions as an active team member
• Deliver Services according to agency policy and procedure
• Maintain related documentation using agency approved software and provide reports as required
• Make recommendations to the supervisor regarding program development, policy and procedure formulation and program evaluation
• Purchase and monitor food supplies according to approved budgets
• Assist with facility maintenance, food preparation and expenditure planning
• Participate in agency committees upon request of the program manager
• Perform miscellaneous job-related duties as required
• Liaise and work collaboratively with program advisory committee
• Liaise and work collaboratively with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization and / or program in external events
• Represent the agency on community committees as requested by the program manager
• Coordinate community involvement in program activities

• A degree or diploma in related humanities or social sciences
• Minimum three years related experience
• Valid class G driver's license and proof of insurability as a driver, as well as reliable transportation
• Current First Aid / CPR Certificates

• Able to develop, implement and manage outcome-based programming.
• Experience and knowledge working within Youth Criminal Justice Act.
• Skill in organizing resources and establishing priorities.
• Able to plan and implement changes in response to client needs/desires and environmental influences through interdisciplinary case management.
• Strong interpersonal communication skills and ability to work effectively with a wide range of constituencies in diverse communities, able to promote cooperative work environments.
• Knowledge and understanding of best practices, relevant legislation, guidelines, policies and standards relating to service deliverables.
• Able to collect, organize, prepare and edit correspondence, reports and other documentation,
• Strong conflict resolution, mediation and crisis prevention and intervention techniques
• Commitment to quality assurance.

• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries, per the Collective Bargaining Agreement
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Ontario
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program

WJS Canada