Material Logistics Agent, Aircraft-on-Ground (12 months)

Bombardier

  • Dorval, QC
  • Permanent
  • Full-time
  • 1 month ago
When applicable, Bombardier promotes flexible and hybrid work policies.Why join us?At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.Bombardier's Benefits ProgramWith our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
What are your contributions to the team?
  • Process spare part orders via telephone, email, and online portal, and follow up on customer deliveries
  • Manage critical part shortages to support the return-to-service of aircraft on ground (AOG)
  • Manage client expectations during AOG events by providing timely and consistent communication
  • Oversee internal and external procurement flows to maintain service levels and meet inventory and budget requirements in a dynamic environment focused on increasing customer satisfaction
  • Handle discrepancies and deviations in planned inflows by proposing solutions and ensuring suppliers understand their commitment to customer and operator satisfaction
  • Place purchase orders and manage portfolio activities related to invoicing and purchase order pricing issues
  • Analyze varied situations in high-pressure environments and make efficient, well-structured decisions
How to thrive in this role?
  • 3-5 years of experience in a customer service role
  • Excellent communication skills in both English and French (spoken and written)
  • Proficient with Microsoft Office Suite (an asset)
  • Experience using SAP (an asset)
  • Available to work 12-hour shifts (day/night and weekends), if required
  • Able to work effectively under pressure and meet tight deadlines
Now that you can see yourself in this role, apply and join the Bombardier Team!Please note: You don't need all the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals.Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.Job Material Logistics Agent, Aircraft-on-Ground (12 months)Primary Location Completion CenterOrganization Aerospace CanadaShift Day jobEmployee Status TemporaryRequisition 8664 Material Logistics Agent, Aircraft-on-Ground (12 months)

Bombardier