SAP FICA functional Consultant

Artech Information Systems View all jobs

  • Toronto, ON
  • Contract
  • Full-time
  • 1 month ago
Title: SAP FICA functional Consultant
Location: Toronto, Ontario Hybrid (2-3 days)
Duration: 6+ MonthsSalary Range: C$60 INCIntroductionWe are seeking an experienced SAP FICA Consultant with deep expertise in BRF to support dunning, collections, and payment arrangement enhancements within a regulated utility environment. The consultant will be responsible for configuring, optimizing, and simplifying SAP FICA and BRF solutions to improve collections performance, reduce customization complexity, enhance operational efficiency, and maintain regulatory compliance.Required Skills & Qualifications
  • 8 years of SAP IS U / SAP FICA functional experience
  • 5 years of hands-on experience with BRF for dunning and collections scenarios
  • Strong experience with SAP FICA collections, disconnections, payment arrangements, and correspondence
  • Proven experience working in utilities or other regulated industries
  • Demonstrated experience simplifying complex customizations and BRF rule frameworks while maintaining compliance.
Preferred Skills & Qualifications
  • Experience with collections or high-volume utility environments
  • Exposure to digital channels or agent desktop integrations related to collections
  • Prior experience supporting large remediation or collections optimization programs
Day-to-Day Responsibilities
  • Configure and optimize SAP FICA dunning and collections processes, including dunning intervals, disconnections, notices, and correspondence
  • Design, simplify, and maintain BRF rules for collections, payment eligibility, risk segmentation, and treatment logic, with a focus on reducing unnecessary customization
  • Identify opportunities to replace complex custom logic with standard SAP and BRF capabilities where possible
  • Implement and enhance payment arrangement (installment plan) rules, default handling, and installment calculations
  • Support changes to collections correspondence, notices, and fact sheets to ensure accuracy and regulatory compliance
  • Configure payment handling, adjustments, and automated write-off processes for closed accounts
  • Align FICA and BRF processes with digital channels and agent tools to improve operational efficiency and reduce handling time
  • Support functional design, testing, deployment, and knowledge transfer for FICA and BRF enhancements
Company Benefits & Culture
  • Comprehensive health and dental insurance
  • Flexible work arrangements with a hybrid work style
  • Opportunities for professional development and growth
For immediate consideration please click APPLY to begin the screening process with Alex.

Artech Information Systems