Chief of Staff & Operations Manager
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- Toronto, ON
- $150,000 per year
- Permanent
- Full-time
- Serve as a strategic partner to the President, translating vision and priorities into actionable plans and measurable outcomes
- Lead cross-functional coordination across construction, leasing, operations, and property management to ensure alignment and execution
- Drive accountability across teams by tracking key initiatives, deliverables, and performance against deadlines and business goals
- Oversee and monitor core business operations, including construction progress, leasing pipelines, and property performance
- Prepare executive-level briefings, dashboards, and reports to support data-driven decision-making
- Identify operational inefficiencies and implement scalable processes, systems, and workflows to improve organizational effectiveness
- Support strategic planning, budgeting, and financial tracking across projects and business units
- Act as a central communication hub between executive leadership and internal teams, ensuring clarity and alignment
- Lead and support special projects and business initiatives from conception through execution
- Maintain visibility across all active projects and proactively resolve bottlenecks or risks
- Represent the President in meetings, ensuring priorities are advanced and outcomes are achieved
- Conduct site visits to ensure alignment between corporate strategy and on-the-ground execution
- Oversee executive operations including calendar prioritization, communications, and travel logistics as needed
- Handle sensitive information with a high degree of professionalism, discretion, and sound judgment
- 5+ years of experience in a Chief of Staff, Operations Manager, Business Manager, or senior executive support role
- Strong business acumen, ideally within commercial real estate, construction, or a related industry
- Proven ability to manage complex projects, budgets, and cross-functional initiatives
- Advanced proficiency in Microsoft Office (particularly Excel), with strong analytical and reporting capabilities
- Demonstrated experience building processes, improving workflows, and driving operational efficiency
- Exceptional organizational, project management, and prioritization skills
- Strong communication and stakeholder management skills, with the ability to influence across all levels
- Highly proactive with the ability to anticipate needs, think strategically, and execute independently
- Experience with project management and reporting tools is an asset
- Bachelorâs degree in Business Administration or a related field preferred
- High level of professionalism, discretion, and sound judgment
- Access to a vehicle and willingness to travel between sites as required