Tecoustics - Technical Operations Lead

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  • Burlington, ON
  • Permanent
  • Full-time
  • 1 month ago
Are you looking to work with a team of high performers who are dedicated to being trailblazers in the industry?Do you want to work for a company that is committed to using cutting-edge technology?Do you believe that change is not a disruption?Are you someone who sees any task as an opportunity to make a difference?If the answer is yes, we want you to join our team!With over 30 years of providing our customers with Products and Professional Engineering Services across Canada and the United States, we are excited to grow our team with like-minded individuals. We believe in our guiding principles of embracing excellence, exceptional customer experience, the pursuit of greatness, collaboration, championing transformation, and going the extra mile. We excel in complex projects and strive for excellence in everything we do.For more information on the work we do, visitPosition Summary:We are seeking a Technical Operations Lead to serve as the primary bridge between engineering design, commercial estimation, and shop-floor execution. This role is responsible for institutionalizing decades of manufacturing "tribal knowledge" into scalable, repeatable processes.The successful candidate will act as the final technical authority for heavy fabrication and machining projects, ensuring that complex builds for the Mining, Water Treatment, and other Heavy Industrial sectors are quoted accurately, engineered for manufacturability (DFM), and executed to the highest quality standards. This is a strategic "hybrid" role requiring both deep technical craftsmanship and modern operational literacy.What do we offer?
  • A competitive compensation.
  • A comprehensive health and dental benefits package.
  • An RRSP matching program.
  • Participation in the annual performance bonus program.
  • Personal/sick days.
  • An innovative and collaborative work environment where your contributions are valued.
  • An equal opportunity workplace committed to diversity and inclusion.
Technical Operations LeadKey Responsibilities:Technical Governance & Production Support:
  • Shop Floor Advisory: Provides "Master-level" guidance to Machinists and Fabricators on complex setups, tooling selection, and assembly sequences.
  • Design for Manufacturing (DFM): Collaborates with Engineering during the design phase to identify manufacturing bottlenecks and suggest cost-saving modifications.
  • Assembly Oversight: Sets the standard for "best-in-class" assembly methods and provides final technical sign-off on critical project milestones.
  • Troubleshooting: Acts as the "Final Court of Appeal" for technical problems that stall production.
  • Production Efficiency: Directs project plan execution and drives production times to hit project targets.
Estimating & Commercial Strategy:
  • Labour Mapping: Analyzes RFQs to determine accurate labour hours, required machine time, and specialized process sequences.
  • Risk Mitigation: Identifies potential "high-risk" elements in custom builds (e.g., specific tolerances or material behaviours) and ensures they are priced accordingly.
  • Supply Chain Liaison: Manages and leverages a network of specialized local vendors (e.g., heat treating, specialized boring, coating) to ensure quality and lead-time compliance.
Operational Modernization:
  • ERP Integration: Leads the transition of technical quoting and shop-floor tracking into the Company's ERP system.
  • Process Documentation: Converts unwritten technical methods into formal Standard Operating Procedures (SOPs) and technical training guides.
  • Technology Adoption: Researches and recommends modern tooling, software, or machinery to improve throughput and precision.
Mentorship & Coaching:
  • Mentors junior tradespeople, project managers, and engineers on the nuances of heavy industrial manufacturing.
  • Fosters a culture of technical excellence, focusing on precision and pride in craftsmanship.
Required Skills and Qualifications:
  • 15+ years of experience in Heavy Fabrication/Machining, Red Seal Millwright or Machinist is considered an asset.
  • Previous experience with Mining Equipment and/or Water Treatment infrastructure and Industrial Machines.
  • Proven ability to use ERP/MRP systems (e.g., Epicor, JobBOSS, SAP) and MS Office.
  • Experience managing the lifecycle of a build from initial quote to final delivery.
  • Exceptional ability to translate technical concepts for Sales, Engineering, and Clients.
Thank you for your interest in our position. To confirm, this position represents a current vacancy within our organization.Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.Please note that your application and any related materials you provide may be processed, stored, reviewed, or otherwise used by systems in our recruitment selection process that may interact with AI tools. This includes any AI integrated functions that may be utilized by the job board through which you applied to our position.

HR Performance & Results