Service Advisor

Markham, ON
$21.00-23.00 per hour
Permanent
Full-time

2 months ago

Benefits:

Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Paid time off

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:

Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Deliver superior customer service while listening and consulting customers
Contributing to the effectiveness of peers to promote success
Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
Maximize the safety and well-being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

General automotive knowledge
1 year experience in the automotive industry
Excellent customer service skills
Good communication skills
Team-building skills
Valid driver's license
Ability to work a flexible schedule including weekends, evenings, and holidays

Midas

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