Functional Consultant - Financial Services

Deloitte View all jobs

  • Canada
  • $58,000-102,000 per year
  • Permanent
  • Full-time
  • 21 days ago
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  • Supporting discovery activities to identify and document business requirements
  • Designing functional solutions and process flows
  • Working with technical teams on configuration, integrations, and testing
  • Creating functional mock-ups or demos
  • Participating in client workshops, demonstrations, and training
  • Assisting in solution rollout and post go live support
  • Contributing to project documentation and status reporting
  • Collaborating with cross functional Deloitte teams to deliver value to financial services clients
About the teamOur Digital Customer team partners with financial institutions to reimagine how they sell, serve, and connect with their clients. By blending strategy, human-centered design, and cutting-edge technology, we deliver seamless end-to-end solutions powered by the Salesforce platform. Leveraging tools such as Salesforce FSC, Sales Cloud, Service Cloud, and nCino, we help banks, insurers, and wealth management organizations elevate both customer and employee experiences, driving smarter interactions, deeper engagement, and meaningful transformation.Enough about us, let's talk about youYou have:
  • 2-4 years of experience as a Functional Consultant or Business Analyst
  • Hands-on experience with Salesforce Financial Services Cloud (FSC) or nCino
  • Strong understanding of financial services processes (banking, lending, onboarding, KYC, etc.)
  • Experience gathering requirements, creating user stories, and designing process flows
  • Knowledge of SDLC methodologies (Agile preferred)
  • Strong communication skills and experience working with both business and technical stakeholders
  • Bachelor's degree in Business, IT, Engineering, or a related field
Preferred:
  • Salesforce Certifications (Admin, FSC, Business Analyst) or nCino Certifications (any Functional Certification [Commercial Banking, Retail, or Treasury] or Configuration Certification)
  • Experience on at least one Salesforce or nCino implementation project
  • Experience in the Canadian financial services industry
  • Comfort facilitating client workshops or demos
Total RewardsThe salary range for this position is $58,000 - $102,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Apply nowStartPlease wait...Get connectedServicesIndustriesCareersLegalConnect© 2024. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can't be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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