Service Advisor (Regular FT)
Fraserway RV
- Abbotsford, BC
- $22.00-25.00 per hour
- Permanent
- Full-time
- Opportunities for career growth and development
- Competitive Healthcare Benefits Package
- Employer matching RRSP program
- Corporate discounts on computers, flights, hotels, etc.
- Employee/Family Bursary Program
- Friendly and supportive work environment and an ambitious team
- Discounts on RV purchases, rentals and parts
- Company events focused around social action and getting together as a team
- Adhere to the company Mission, Vision & Values
- Scheduling customer appointments
- Create work order upon phone book in
- Ensure follow up with your customers
- Provide estimates and quote repair work
- May assist in warranty with manufacturers and warranty administration as directed by the Service Manager
- Maintain a neat desk service counter area
- Any other items, as directed by the Service Manager
- Secondary education
- Service advisor training and/or certificates
- Customer service training and/or certificate
- Service advisor and customer service experience.
- Previous related experience
- Must be able to work Saturdays
- An outstanding personality
- A positive attitude that impacts those around you
- Excellent communication skills
- Thrive in a fast paced environment
- Problem solving and analytical skills
- Organizational and priority-setting skills
- Ability to multitask
- Ability to perform under pressure and handle customer issues and concerns