Account Manager
CreativeNiche
- Toronto, ON
- Temporary
- Full-time
- Location: Toronto, Ontario
- Type: Temporary - Employee
- Job #18235
Contract | Hybrid - 3 days/week downtown TorontoWe're partnering with a creative agency to find a confident and experienced Senior Account Manager to lead a major retail client relationship at the national level. This role is an exciting opportunity for a seasoned agency professional who thrives in fast-paced environments, builds immediate trust with senior stakeholders, and can steer complex creative campaigns from concept to execution.About the Role:You'll take the lead on one of the agency's most high-profile national accounts, maintaining trust, streamlining delivery, and elevating strategic conversations at the top level.You'll be the key point of contact for the national client team and provide leadership, mentoring, and hands-on support across a wide variety of creative projects.Key Responsibilities:Own and grow a trusted client relationship on a national scaleLead weekly client touchpoints and sprint-style meetings with AOR partnersTranslate briefs into clear direction for internal teams across creative, production, and project managementEnsure on-time, on-budget delivery by keeping all moving parts alignedPresent decks, updates, and strategies to the client with clarity and authorityBe the go-to person when things get hectic - calm under pressure, unshakably organizedCollaborate with internal teams using a PM tool for intake, tracking, and workflowEmpower junior AMs by modelling strong client handling and proactive problem-solvingWho We're Looking For:A seasoned Account Manager with strong project management skills and deep agency rootsSomeone who's client-facing and can walk into a room and immediately instil confidenceHighly organized, with strong instincts for timing, delivery, and prioritizationAble to manage feedback and pushback from senior client stakeholders with tact and clarityComfortable leading meetings, presenting creative work, and rallying internal teamsExperience in retail is requiredPrint and digital production knowledge is essentialWe look forward to hearing from you!