Associate Operations Manager

Marcus & Millichap

  • Edmonton, AB
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
The dynamic administrative support team in Marcus & Millichap's Edmonton, Canada location is seeking a new team member to join our innovative, collaborative team. We're seeking a personable, professional individual who desires a stable, professional office environment providing growth and challenge. Ideal candidates for this role are passionate about providing top client service, always looking for ways to improve self and team, and making a difference in the office and firm's overall success.This is a full-time, non-exempt (hourly), in-office position - not remote or work from home. Our office is located in Edmonton, Canada.We will train you in this pivotal position and support you as you grow. Commercial real estate is competitive and fast-paced. Bring the mindset of “no job too big or small.”Some of the interesting things you will be responsible for as Associate Office Manager:
  • Under the guidance of the Operations and Regional Managers, you'll provide office and compliance management and support to the Edmonton office and other offices in the Western Canada and the Western U.S, including Brokerage/Transactional, Human Resources/Staff, Local Management, Administrative, and Event Planning responsibilities
  • Assist Operations Manager in prioritizing and monitoring workflow, solving issues and escalating if needed
  • Ensure local staff are in compliance with and regularly updated in brokerage tasks policies and procedures
  • Assist managers in the preparation of reports, local sales contests and other similar projects as needed Assist managers in the processing of closings and under contracts
  • Become cross-trained in management tasks for coverage as needed
  • Process new listings, including proofing and editing marketing packages for superior quality and use of grammar.
  • Assist the Operations Manager in the processing of sold and closed transactions when necessary.
  • Keep up to date with the various software, company applications, and policies or procedures that pertain specifically to Agents and Assistants, while continuing to identify opportunities to conduct training sessions when necessary.
  • Copy, scan, and create proposal bindings and print jobs for agents.
  • Create high quality marketing materials for agents, such as postcards and flyers.
  • Share the telephone and front desk responsibilities with the other support staff.
  • Assist with the stocking of supplies, maintaining copiers and other office machines in working condition, and general problem solving.
  • Work collaboratively with offices across Western Canada and the Western U.S., and firmwide
The proven success you'll bring to the Associate Office Manager Role:
  • 3+ years administrative experience
  • Possess excellent soft skills; collaborative, proactive and approachable with a strong desire to learn, grow and manage both team members and tasks.
  • Strong MS Office skills - Excel/Word/Outlook/PowerPoint
  • Strong organizational, interpersonal and communication skills as well as proofreading and editing abilities.
  • Quick learner and you enjoy learning/working with software and technology.
  • Ability to multi-task and accurately meet deadlines in a demanding environment
  • Excellent attention to detail
  • Reliable and punctual, take pride in owning your responsibilities and contributing to the team
#LI-CT1Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.Marcus & Millichap closes more transactions than any other real estate investment brokerage firm nationwide. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion.The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry's most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Marcus & Millichap